Ideas

Presently, when a center attempts to refund a parent on a charge that is over 90 days old, the error message thrown says "The payment is already refunded" which is misleading and often not even true. This should change something that is more trans...

When parents are submitted a registration form their review page is severely impacted on whether or not there is a fee added to the form. I have attached screenshots showing what the review page looks like for a parent from this QB school account,...

Users are confused by which action a checkbox takes, whether it Disables or Enables a report feature in System Configuration > Program Customization modals.

Primrose School of Winter Springs is looking for a report that is similar to the Parent Connection > Daily Activity > "Activity Summary" page that is transitioned into a PDF or Excel sheet to be able to show their teachers how many of each a...

When a parent pays through the Procare Connect app, it asks if they want the payment source saved for future use. Parents have thought that when they save the information to the app, it will update the payment source on file for the Tuition Expres...

When a parent signs in/out in the Procare Connect app, we would like the attendance to sync with Minute Menu so that their attendance is also reflected on the meal count attendance in Minute Menu. Currently, we have to record meal counts for break...

I would like to be able to see the parent's ledger from my iphone for in the event they contact me through the procare connect app with a quetion about their balance so that I can answer quickly rather than making them wait until I'm able to get i...

Currently, when hovering over the red “!” indicator next to a failed payment on the ledger, the tooltip only displays “Payment Declined.” This message is too generic and does not distinguish between legitimate payment failures and internal communi...

A recent change to expose immediate credit card failures on the ledger has unintentionally caused ACH transactions to display as failed when the issue was simply a lack of response from Tuition Express (TE), not an actual payment decline. These “p...

Details: We would like the ability to control whether payment failure emails are sent and to whom they are delivered. Ideally, this would be implemented as a toggle or settings option allowing users to: Enable or disable the sending of payment f...