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Suppress Display of “Phantom” ACH Failures Caused by Missing TE Responses

A recent change to expose immediate credit card failures on the ledger has unintentionally caused ACH transactions to display as failed when the issue was simply a lack of response from Tuition Express (TE), not an actual payment decline. These “p...
Brian Bistline 10 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Request to add configurable options for managing the delivery of payment failure emails.

Details: We would like the ability to control whether payment failure emails are sent and to whom they are delivered. Ideally, this would be implemented as a toggle or settings option allowing users to: Enable or disable the sending of payment f...
Brian Bistline 10 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

We request an enhancement to the tooltip shown when hovering over the red “!” next to failed payments on the ledger.

Currently, when hovering over the red “!” indicator next to a failed payment on the ledger, the tooltip only displays “Payment Declined.” This message is too generic and does not distinguish between legitimate payment failures and internal communi...
Brian Bistline 10 days ago in Online Ideas Workspace / OL - Billing & Accounting 0

Customer would like the ability to add attachments to the calendar invites

BAM1794892 Customer would like the ability to add attachments to the calendar invites
Pam Littleton 3 days ago in Online Ideas Workspace / OL - Calendar 0

Customer would like to be able to see profile fields they add within the mobile app

BAM 69473017 Customer would like to be able to see the profile fields they add within the mobile app
Pam Littleton 3 days ago in Online Ideas Workspace / Other 0

Customer would like another option for the share embed website code to include an option for multifamily reg

BAM 26259986 Customer would like another option for the share embed website code to include an option for multifamily reg. form so parents can register using the correct form on their website
Pam Littleton 3 days ago in Online Ideas Workspace / OL - Leads 0

Customer would like for Procare to generate report cards and progress reports for elementary students

BAM 58458456 Customer would like for Procare to generate report cards and progress reports for elementary students
Pam Littleton 3 days ago in Online Ideas Workspace / Other 0

request to integrate with Here Comes the Bus app

https://herecomesthebus.com/ tracking of the bus for pick up and drop off for preschools and therapy centers
Kaley Birch 4 days ago in Online Ideas Workspace / Other 0

Automatic translation capabilities for converting messages between different languages.

I have a customer whose staff and families use the mobile app and are having translation issues. When staff sends a message to parents in English, parents do not have the option to highlight the text and translate the message into their native lan...
Guest 10 days ago in Online Ideas Workspace / OL - Parent Messaging 0

newsletters- send to both Staff & Students at same time

Center would like to be able to send a newsletter to both staff and students in the same send; currently, they have to do them separately
Chelsea Wilson 10 days ago in Online Ideas Workspace / OL - Newsletters 0