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Have debit cards decline a transaction instead of allowing a partial approval

Currently, our system allows partial approval when a parent makes a payment with a debit card. This means that if a parent submits a payment of $100 but only has $10 in their account instead of declining the transaction for insufficient funds. The...
Johnny Colvin over 1 year ago in TE Transactions / Operational Efficiency 0 Already exists

DC03 - Also remove Unassigned People

During a DC03 the unassigned people are not removed. So when a customer goes to add in families there is a huge list of accounts that are saved under unsigned. This causes a lot of confusion since they are doing a DC03 to start with a clean databa...
Chanel Carrigan almost 3 years ago in Procare Desktop / Internal Facing 3 Already exists

Improved Photo Sync/Photo Editing

DT centers are only able to sync profile photos the first time a staff/student/pickup person is added to Procare. Center is not able to make changes or update them over time and would like to either have updated photos in desktop change Family Eng...
Owen Carlson almost 3 years ago in Procare Desktop / External 3 Already exists

Ability to Move Inactive Procare Users or Hide Them

With the turn around at centers these days the Procare Users section can get very crowded and there is no current way to reorganize users or hide users that are no longer working for the center. Customers have suggested that it would be helpful if...
Kristin Fuller about 3 years ago in Procare Desktop / External 1 Already exists

Additional permission options for Corp TE Reports in Desktop

Endeavor would like to see a permission for Corp TE reports that they can grant lower level User Groups as needed.
Jesse Hartman 7 months ago in TE Transactions / Operational Efficiency 1 Already exists

Allow users to view void if Ledger Lock is enabled

The customer utilizes the Ledger Lock function.They have found that if the Ledger Lock is enabled, they are unable to view the void reason for voided transactions.
Beth Carlin 10 months ago in Procare Desktop / Internal Facing 2 Already exists

Direct Deposit Bank Account Offset Adjustments- Unmask bank account

Procare DT - Extra - Payroll Direct Deposit:Direct deposit is configured to create an Offset Account – a Balanced Account. Direct deposit Extra is configured with center bank account check marked "Include As Offset Account". The Issue:The direct d...
Preston Holden over 2 years ago in Procare Desktop / External 1 Already exists

Add sick time to pay stub

As of January 1, 2024, Minnesota has implemented the Earned Sick and Safe Time Law - which requires sick time used and sick time available to be on employee's pay stubs. It simply has to be present, meaning the schools can handwrite this info onto...
Red Lake almost 2 years ago in Procare Desktop / Internal Facing 2 Already exists

Permissions for Payment Rec tool

CDS has indicated that they would be unable to use the payment reconciliation tool as-is because they have concerns about misuse. They would like permissions associated with the tool in User Groups and Limits so that they can restrict access to it.
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 2 Already exists

Attendance Report Request

Average length of stay for children that have withdrawn (not counting currently enrolled studentsQualifiers:• If they withdrew for less than a month and re-enrolled and are currently enrolled, the withdrawal period would not count• If they withdre...
Michelle Lackey over 2 years ago in Procare Desktop / Internal Facing 1 Already exists