Ideas

Currently, if there is no parent in the student profile, the main Students screen displays a button that says "INVITE PARENT" next to the student name. This is confusing to the user. I suggest the button say "ADD PARENT" to be more clear.

Currently, in Procare Online, there is no way to remove a document that has been uploaded to a student's profile. This frustrates customers who can accidentally attach the wrong document to the wrong entity and are unable to correct it. There have...

Christina Dorando (BAM 24254560), a former Sandbox user, would like the ability to issue partial refunds, particularly for Tuition Express payments—a feature previously available in Sandbox.

Centers need to be able to track the amounts they invoice, receive as payment and write off on Subsidy account ledgers. Currently, the only report that shows subsidy ledger info is Ledger Detailed Transaction. It does not include descriptions and ...

Currently users cannot delete documents uploaded to a student profile, and there have been many requests from Support that this is a huge pain point, mostly due to accidental uploads being ascribed to the wrong student.

To help reduce the growing support load of assisting with parent sign up issues, please see my following suggestions listed in order of most to least impactful: Only allow sign up when the user email matches the email address that the code was sen...

Multiple schools have asked for the ability to turn off direct messaging for the parents or limit it. When you turn the QB permission at the bottom of the account to No Access for "Parent Conversation Messages," it hides the messages from the scho...

Right now when a New family is filling out registration forms on MyProcare if they don't complete it within 15 minutes and press complete it just sends them back to the home screen to login their email. Many of these forms are state mandated and v...

Schools are currently able to toggle option for "Notify Parents When Staff Take Attendance" on or off. However, when this setting is turned on, the parents will receive notifications for all transfers. Additionally, when this setting is turned off...

Center's would like the ability to tell a MyProcare payment from a POS (via ledger card). The center has the ability to tell an MPY payment from other POS transactions and would like this ability for MyProcare.