On the POS Transactions page of TE.com it will show transactions labelled as "Invalid" in addition to declines when the View Declines box is checked. However, these invalid transactions don't show on the ACH Returns/Credit Card Declines or any oth...

Payment Reconciliation feature enhancement requests: If a transaction has already been manually added to the ledger, it cannot be removed from the reconciliation screen. To clear out, they have to search for different dates and remember not to add...

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...

Most centers use excel, QuickBooks, or another type of program to reconcile bank accounts. All of these programs use excel as a starting point and puts Procare behind the times. Since we only have these reports from tuitionexpress.com in PDF forma...

In Kidreports, the teachers could click on an option that automatically sent that week's lesson plan to the parents whenever the child was signed into Kidreports. Teachers aren't liking that they have to manually send those lesson plans or make su...

Improve Leads reporting to include reporting how many leads are coming in for a specified date range. This is helpful with marketing and forecasting how many new families are enrolling per month at any given time of year.

Currently there is no way to unsplit a split family.

On the Attendance per Student Report if you select all the students the report will fail to generate. Please indicate what the limitations are on there. If you can only generate a report with 10 students or whatever please put that info on there. ...

For some reason, sponsor #2 can see the subsidy ledger amount on the parent app when trying to pay. Sponsor #2 needs to be able to pay so should not have his own ledger.

Unable to easily see families only with siblings, It is common that discounts are giving to siblings or children that are in the same family. Create a report that shows the siblings easily so you can see the siblings in the system and what discoun...