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Procare Desktop

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Drop-In Enrollment - Add Default Email Recipient option

Customer wants to make sure that billing is always notified when Drop-In Enrollment is used, this way they can ensure Billing happens for that studentThey would like a defualt email option so that they can ensure Billing is emailed each time a dro...
Beth Carlin 3 days ago in Procare Desktop / Internal Facing 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak about 2 months ago in Procare Desktop / External 0

Add ability to remove payments from Payment Reconcile Tool View

There are times that customer post payments without using the Payment Reconcile toolWhen they are directed by support or development to use the tool, they are left viewing all unposted payments They would like a way to remove payments they have ma...
Beth Carlin 5 days ago in Procare Desktop / Internal Facing 0

Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak 3 months ago in Procare Desktop / External 0

Tuition Express Reports Window Controls

Currently, Tuition Express report windows do not include options to minimize or maximize the screen (see attached test database screenshot). Adding these controls would greatly enhance usability, allowing users to view reports more comfortably and...
Shannon Nowak about 1 month ago in Procare Desktop / External 0

MyProcare Review & Import Time Stamps

Under MyProcare > Review & Import screen, the actual registration times are not specific to the customer's timezone, and defaults to either Pacific Time, or UTC. New Family Imports default to UTC Re-Reg Imports default to Pacific Ideally, t...
Taylor Swaney 2 months ago in Procare Desktop / Internal Facing 0

Multi-site staff scheduling tool for afterschool that manages weekly staff schedules, time off, call-ins and sub placements

We need a scheduling tool similar to the 7Shifts App that allows us to place staff in a schedule and publish that schedule weekly (two weeks in advance). In addition the tool should allow staff to request time off for our staffing manager to appro...
Guest 7 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Payment Decline Email Communications

Since the migration to TransIT, the Declined Payment email notifications are no longer being sent. These notifications were an important tool for users, serving as an early warning system for bounced payments. Restoring this feature would help cen...
Shannon Nowak about 1 month ago in Procare Desktop / External 0

Adding Child ID to ledger transactions

-Customer funded development request- Customer uses a variety of custom reporting solutions layered on top of CDA in order to get the insights they need from their data. Ideally they want to simply ‘follow the money’ and derive insights about FTE ...
Jesse Hartman 20 days ago in Procare Desktop / Enterprise Support 0

Intergration with Paycor

BBMA is asking for an integration with Paycor. They are requesting the ability to send an hours summary report for all non-salaried employees. Paycor API information - https://developers.paycor.com/explore
Michelle Lackey 13 days ago in Procare Desktop / Internal Facing 0