Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Reduce Resources to support TE

Showing 8 of 1013

History tracking enhancement

Update history tracking to include creation of new ApplicationCenter records, not just updates.
Jacob Hunsicker about 1 month ago in Tuition Express / Procare Cust Support / Reduce Resources to support TE 0

Closed status Maintenance restrictions

Update Maintenance to either: a) not update the center status from 940-Closed or b) do not sent maintenance if the center status is 940-Closed
Jacob Hunsicker about 1 month ago in Tuition Express / Procare Boarding / Procare Cust Support / Reduce Resources to support TE 0

Make transaction response error messages more user friendly

Many of the transaction response error messages are not very user friendly, and result in confusion for our end users. Rather than having each platform transform the message into something more user friendly, we should consider enhancing these to ...
Mari Triphahn 6 months ago in Tuition Express / Reduce Resources to support TE 0

Self Serve TE email changes

I believe it would be very helpful to explore creating a way for centers to self serve on email changes for TE, this may be impossible for now with current BAM limitations but I would like this to be kept in mind as we upgrade internal systems as ...
Nick Sarbaum about 1 year ago in Tuition Express / Reduce Resources to support TE 0

Auto populate Tuition Express ID in Salesforce Accounts

Currently the only place to find a Tuition Express account number is in BAM. Adding this field in Salesforce would benefit multiples teams/depts. It would be important for this TE ID to only be visible in SF once a TE account status is "Pending/Pr...
John Fargason over 2 years ago in Tuition Express / Reduce Resources to support TE 1 Already exists

Enable centers to receive chargeback notifications when Fax # in unavailable

Request received from Implementations 6/24: The FAX number on the MSA is not a required field and often centers do not have a fax. When a center does not enter a FAX number on their MSA, it use to automatically default to our 541-858-7008 fax. Tha...
Jessica Flitcraft over 4 years ago in Tuition Express / Procare Cust Support / Reduce Resources to support TE 0

Enhance boarding to conditionally approve & hold

Attempt to mimic square model - want to enable processing before all boarding docs have been received (longest part of boarding is retrieving docs) Discussed at Gatekeepers offsight
Jessica Flitcraft about 5 years ago in Tuition Express / Increase Revenue / Operational Efficiency / Reduce Resources to support TE 0

Enhance batch fraud checks and submission tools

Manual process today - individual must press a button each day at 1PM to initiate settlement/funding Prior to pushing the button, each batch must be manually reviewed line by line for errors discussed at Gatekeepers kick off
Jessica Flitcraft about 5 years ago in Tuition Express / Reduce Resources to support TE 0 Planned