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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Outstanding Balance Report

Add State or Subsidiary behind the location
Guest over 2 years ago in SCW 0 Future consideration

Family Note - Add User Stamp

On the family notes section, it is time stamped, but if it could also add the user that made the note
Guest over 2 years ago in SCW 0 Future consideration

add multiple tables to data viewer (FD and FA)

Customers have to run different data viewer reports for Family data information and Accounting information. Customers need to the ability to capture Family data information (traking, User defined,Basic info) on the same report as financial informa...
Elliott Tarrant over 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Add Logos to Registration Pages via Image

As we acquire new businesses, we are using the online registration link with a Brightpath logo. We have a number of new locations, that we would like to be able to insert the logo under the main logo to help parents know they are in the correct pl...
Guest over 2 years ago in SCW 0 Future consideration

Enable centers to receive chargeback notifications when Fax # in unavailable

Request received from Implementations 6/24: The FAX number on the MSA is not a required field and often centers do not have a fax. When a center does not enter a FAX number on their MSA, it use to automatically default to our 541-858-7008 fax. Tha...
Jessica Flitcraft about 5 years ago in TE Transactions / Procare Cust Support / Reduce Resources to support TE 0 Future consideration

Add Analyst Name to Receivable Aging Report

Add a column to include the ar analyst from the general tab populate beside the name. This would allow for easier visibility of who looks after which centres
Guest over 2 years ago in SCW 0 Future consideration

Adoption/usage metrics for new Desktop-Engagement CX enhancements

Since we are unable to implement pendo into Procare Desktop we need a different mechanism for tracking adoption/usage metrics. We will be deploying a few great customer experience enhancements in our Feb 20/22 release for the Desktop-Engagement sy...
Jessica Moloney over 2 years ago in Data Platform / Power BI Report 0

Add to and from date on Prepaid Deposit report

for the Prepaid Deposit Balance – Excel, would it be possible to add an end date to the report. From - to Currently we have to run this report on the last day of the month to get the balance and there is no way to get a balance if we forget
Guest over 2 years ago in SCW 0 Future consideration

Charge upon Approval- we want families charged upon APPROVAL of registration, not when submitting registration. This was a feature last August (2019) when we began registration for last school yearand it was taken away.

Since taking away the choice of charging upon approval it makes it hard for us to refund families who are not accepted into the program. Families were charged upon registration for summer even though the program couldn't accept them. We are not ok...
Guest over 5 years ago in SCW 1 Will Not Implement

Update software to be able to split family billing of parent managed calendars.

When parents select days off the parent managed calendar, no sponsors come through as selected on the child's PRA which is causing the system to only bill the one guardian. There is currently no setting or config that would allow the system to aut...
Guest over 5 years ago in SCW 0 Will Not Implement