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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Allow for the resizing of the window that contains generated reports.

When I generate a report, I am unable to adjust the size of the window, making it difficult to use on lower resolution computers.
Guest about 1 month ago in Desktop User Suggestions 0

Have PRA rates show all at once without needing the 'Expand Rates' option.

When adding PRA's manually to a student account there is a drop down menu for Rate options to appear. There is also an option to 'Expand Rates' that forces the window to refresh and show all available rates. An enterprise client has requested that...
Guest 3 months ago in SCW 0 Needs More Information

Returned ACH notification email

Customer wants to receive email notifications from Tuition Express when an ACH transaction is returned or fails to post, so that he has better visibility on what is going on with the payments he is receiving from parents.
Jesse Hartman 4 months ago in TE Transactions / Operational Efficiency 0 Future consideration

Allow Subsidy Line Items to be edited

After receiving the subsidy payment, centers that do not wish to 'Write Off' inaccurate Subsidy Line Items need to edit the original line item. They currently cannot edit these line items in either the Family or Subsidy Ledger.
Zachary Keith 10 months ago in Online Ideas Workspace / OL - Subsidy 3 In Review

Increased Password Security

Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...
Kelly Kohlhagen 10 months ago in Online Ideas Workspace / Other 0 Future consideration

Allow MyProcare users to resume an incomplete Re-Registration session

Retain the data from a Re-Registration session if the user either voluntarily leaves the session or is disconnect. When they return to Re-Registration they can resume the session where they left off.
Justin Cook over 1 year ago in Procare Desktop / Internal Facing 0 Future consideration

Rename Communication Tab in Family Portal

Users can feel misled when looking at the Communication tab in the family portal as is. Naturally, they would expect to see historical emails stored on that tab or announcements since it is labeled as Communication. Right now that tab is meant for...
Robert Skylis 3 months ago in SCW 0 Future consideration

Provide Archive of Print Electronic Agreement

Customer would like access to previously completed Recurring Payment Forms. For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they fill...
Beth Carlin 9 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

adjust the default year when running tax statements

Currently, when a parent is generating a tax statement, the default year is 2018. The parent needs to select the year and scroll down to the most current year. It would be better if the most recent year was the default and the list could display t...
Debbie Scarlett Foster 10 months ago in Online Ideas Workspace / OL - Billing & Accounting 1 Future consideration

Restore TE Maximum to be adjustable

We were using the "maximum amount" feature on the Tuition Express page for parents with subsidies. We would change the "$2500" to the amount parents are required to pay according to their subsidy, which saved us a huge amount of time and effort. N...
Guest about 2 months ago in Desktop User Suggestions 0