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Enterprise Support

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Option to auto-email statement upon withdrawal

Customer would love to have an option they can opt into that sends an account statement via email to families on the date of withdrawal. Once an end date is configured on the child's record, if they are the only remaining active child on the accou...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Warning when emailing hidden families

Customer would like there to be an alert of some kind within the batch email functionality (either Email Account Statements or Email Accounts) that lets the user know when they are about to send an email to one or more accounts that are marked as ...
Jesse Hartman 8 months ago in Procare Desktop / Enterprise Support 1 Will Not Implement

Exposure settings for pay codes

Adding exposure settings for pay codes would allow better control across multi-location setups. Some locations have need for specific pay codes that other locations do not need to have visibility on.
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 3 Will Not Implement

Third party hardware integration

Customer provided feedback about our current physical access hardware (feedback relevant for both KES and FPR). Customer understands that we are planning to build physical access hardware in the future, but needs a contactless option now. They wan...
Jesse Hartman 9 months ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Parent notifications of changes to ledger

Customer would like to see a feature that would notify payers via email when there have been changes made to their ledger. The business case is that while the customer has the ability to send out a bulk email to families about charges being proces...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Config option to lock payments once posted to ledger

Creative World - 80490671 Customer reported that they want to greatly limit the ability of staff to change payments that have been posted to the system. They would like a configuration option that System Supervisors can enable which would automati...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement

KARES import process - user warning

KA has requested a feature for the KARES import process that would notify or warn a user when a child is moving between schools.
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 0 Will Not Implement

More Granular User Group Limits / Permissions

Creative World - 80490671 Customer is requesting that some User Group Permissions be enhanced so that there is an ability to restrict functionality for some users while maintaining the ability access that feature. Examples: Under item 20.10.30.20,...
Jesse Hartman almost 2 years ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Enhanced Ledger Lock functionality

The request would be to add an option under the 'Recurrence Type' menu for the 1st business day of the month, or to have Ledger Lock calculate weekends and configured School Close Dates when determining grace periods. Their intent is to lock the l...
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Add Employee Hire date to Immunization Report

Jamie Chiero with Endeavor schools emailed in, he would like to see the hire date of an employee on the Immunization Report in Desktop. I am adding the request to AHA for further tracking. " I received the request below and was wondering if it wou...
Lexi Hueseman about 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement