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Archive/Filter for Tracking Items

Customer would like a way to archive or hide Tracking Items. Management of Tracking Items is not an area of system configuration that is used frequently, but it needs to be managed every time they acquire a new school. Old, previously used Trackin...
Jesse Hartman 5 months ago in Procare Desktop / Internal Facing 1 Planned

Archive/Filter for Enrollment Statuses

Customer would like a way to archive or hide enrollment statuses. Management of enrollment statuses is not an area of system configuration that is used frequently, but it needs to be managed every time they acquire a new school. Old, previously us...
Jesse Hartman 5 months ago in Procare Desktop / Internal Facing 1 Planned

Allow users to view void if Ledger Lock is enabled

The customer utilizes the Ledger Lock function.They have found that if the Ledger Lock is enabled, they are unable to view the void reason for voided transactions.
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 2 Already exists

Prevent Empty Schedules

Customer would like us to add some logic to the Child Schedule window that would prevent it from being saved if the schedule is empty. The save button in the schedule window remains greyed out unless a change is made. If the Start Date/End Date ar...
Jesse Hartman 5 months ago in Procare Desktop / Internal Facing 3 Planned

Corp Report - Filtered Charge Description

Customer would like to have a Corporate Standard Report that lets them filter for specific charge descriptions and display the numbers by location. They need a narrow view of their charges in order to identify trends across their offerings by scho...
Jesse Hartman 5 months ago in Procare Desktop / Internal Facing 1 Future consideration

Batch exposure settings (charge/credit descriptions)

Customer would like to improve their process for adding new locations to their IKN through acquisition. Currently this involves managing exposure settings for charge and credit descriptions one at a time. Ideally they would like to have a way to m...
Jesse Hartman 5 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Integrate 1Place Childcare with Desktop

1Place Childcare is interested in an integration with Desktop to bring over basic Child and Family Data to 1Place Childcare.When they mentioned this at the KRK Director retreat, KRK users were very interested in integration.
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 2 Future consideration

Automatically send report / DataView in email to selected recipients

Customer would like to automatically send a report in an email to selected recipients. Specifically, they are looking to automatically email information to then download and import into their payroll platform
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 3 Planned

NACHA character limit increase from 17 numbers to 20 numbers

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...
Dominic Smith almost 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Change 4006 Error message within MyProcare to be more descriptive

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...
Nick Sarbaum over 2 years ago in Procare Desktop / Internal Facing 5 Will Not Implement