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Notice on payment auth form that they may be assessed a fee

Requesting that something is added to the payment authorization form so that when parents fill it out, it lets them know that credit cards may be assessed a fee and to check with their center for more information.
Shelby Hansen 12 months ago in Procare Desktop / External 2 Will Not Implement

Remove the Sys,Sys from corporate reports

Customer reported that when they run a corporate enrollment report, it shows a school named 'Sys' that has a single enrolled student named 'Sys, Sys' Corporate Reports > Family Data > Child Enrollment > Child Enrollment Status Customer wa...
Austin Branham 7 months ago in Procare Desktop / External 4 Planned

Sync Parent Photos to Family Engagement

User's would like the ability to see parent photos on Family Engagement to improve security as not every staff knows every parent's face. Currently parent's are able to update this information, but very rarely do and center staff do not have the a...
Owen Carlson almost 2 years ago in Procare Desktop / External 0 Will Not Implement

KES: increase max allowed code numbers from 512 to at least a count of 1,999 . Procare DT Hardware product (Keyless Entry System)

Please add more details Required V2 KES, very large centers are hitting a wall, their current family/employee count exceeds the capacity of codes the V2 KES can handle. From two unrelated center calls it seems to max out at about 512 codes. The l...
Mark Boicey 8 months ago in Procare Desktop / External 1 In Review

Locking down time cards when the pay period is closed

Endeavor is aware that this could be a large ask so they have listed two options and prefer Option 1, if it is not possible quickly can we do Option 2 in the interim? Option 1: Lockdown time cards once pay periods are closed Option 2: Message ...
Rose Wasserman about 2 years ago in Procare Desktop / External 1 Will Not Implement

Schedule adherence feature for students

Customer would like to be able to limit student SISO times like what can be done for staff (https://procaresupport.com/schedule-adherence/). They have a lot of families who are having difficulties adhering to attendance policies.
Shelby Hansen about 2 years ago in Procare Desktop / External 0 Will Not Implement

FTE report by status/month

Email from customer: On a monthly basis, I essentially want to reconcile our Sales Commissions for the company (we have 4 modules! (Little Sprouts, Building Blocks, Heartworks, STEAMworks & Loveworks, and Child’s World Academy). But this custo...
Shelby Hansen about 2 years ago in Procare Desktop / External 0 Will Not Implement

Direct Deposit Bank Account Offset Adjustments- Unmask bank account

Procare DT - Extra - Payroll Direct Deposit:Direct deposit is configured to create an Offset Account – a Balanced Account. Direct deposit Extra is configured with center bank account check marked "Include As Offset Account". The Issue:The direct d...
Preston Holden over 2 years ago in Procare Desktop / External 1 Already exists

5.) Auto check out kids at end of day after set time, local install of PC or Cloud without FE being used

Auto check out kids at end of day after set time, local install of PC or Cloud without FE being used. I don't know what happens now if FE and FE side set to auto clock out - is this done?
Austin Branham 10 months ago in Procare Desktop / External 1 Will Not Implement

Child enrollment status report for a specific status sorted by date like "Waiting List" status and the report shows

Child status report for a specific status sorted by date like "Waiting List" status and the report shows: status date, kid's name, bday and classroom, plus parent name, address and phone # on one report. List every kid that has that status date in...
Austin Branham 10 months ago in Procare Desktop / External 0 Will Not Implement