Brightpath has a Netsuite Subledger custom report we wrote for them. They would like Camp Fees and Registration Fees to follow the same logic as Tuition Fees on the report when transferring the fees from the parent ledger to the subsidy ledger. At...

This client uses the Tuition Express POS Transaction Report to compare payment data and reconcile their books each month. Having this report in Excel would greatly help their monthly reconciliation process by allowing them to highlight, sort, and ...

When a child is registering new and they are put on a waitlist, they are reflected in both the registration tile and the waitlist tile. This confuses the client when accepting registrations from the registration tile as they may not be aware that ...

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...

Customers who use SCW for onboarding often require robust enrollment and registration features. Due to the diverse markets, demographics, and geographical areas in which we operate, the ability to incorporate custom questions, which may be specifi...

When an invoice is imported into QuickBooks there is no Procare Invoice Number. It would be nice to be able to view the Procare invoice number within QuickBooks

Currently if a Third Party Contract expires, the Sponsor box on the child's PRA stays checked. When this happens it's causing a billing issue regarding discounts. The discount will calculate correctly on the Combined Ledger, but the discount is no...

Currently parents and contacts can go in and change information without needing admin approval.

Customer is upset because he has to call into support as the email for his failed monthly Procare payment did not provide the steps for him to update payment method. Add steps for updating the Online payments into the failed payment email sent to ...

We are frequently asked by customers who made changes to Billing (for example, a recurring plan stopped or changed) and it would be very helpful to both Support and our customers if changes to Recurring Plans, Invoice Cancellations, or Payment Ref...