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Registration Fee Payment Receipt

Centers need a receipt of all payments, including the registration payments, sent to parents. When the registration fee on the registration form is paid, there is no notification currently, and there is no way to get a receipt to Leads.
Kelly Kohlhagen about 1 month ago in Online Ideas Workspace / OL - Enrollment 0 Future consideration

Drop-In Enrollment - Add Default Email Recipient option

Customer wants to make sure that billing is always notified when Drop-In Enrollment is used, this way they can ensure Billing happens for that studentThey would like a defualt email option so that they can ensure Billing is emailed each time a dro...
Beth Carlin about 2 months ago in Procare Desktop / Internal Facing 0

Configuration for standardizing batch cutoff time

Customer is finding that the new TE batch scheduling/cutoff functionality allows for too much margin of error. They would like some kind of a corporate-level configuration option where they can set a cutoff time for their schools for the same time...
Jesse Hartman 3 months ago in Procare Desktop / Enterprise Support 0

Add ability to remove payments from Payment Reconcile Tool View

There are times that customer post payments without using the Payment Reconcile toolWhen they are directed by support or development to use the tool, they are left viewing all unposted payments They would like a way to remove payments they have ma...
Beth Carlin about 2 months ago in Procare Desktop / Internal Facing 0

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 11 months ago in Procare Desktop 1 Will Not Implement

MyProcare — Add Sibling To Existing Account

During the registration period, it is frustrating for some families who are unable to add a sibling as a new child when they already have an existing account. To manually enter the siblings does not give them the ease-of-access they are needing wi...
Taylor Swaney 10 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Add email field to setup wizard System Supervisor profile

When creating the first non-Admin system supervisor there's no place to include an email. This means that when we go to sync engagement functionality the primary user's profile doesn't attach to the profile from DT leading to attendance issues. We...
Courtney Iversen about 1 year ago in Procare Desktop / Internal Facing 0 Planned

Restore the kick functionality for API licensing

It only works for Legacy licensing, which is going away. This is found menu item Supervisor Utilities->Licensed Connection
Austin Branham about 1 year ago in Procare Desktop / External 3 Will Not Implement

Desktop should support ARM processors

We request support for ARM-based processors in the Desktop application. Currently, the application does not function on ARM-based Macs. Additionally, there is a growing industry trend toward ARM and Snapdragon-based devices across both macOS and W...
Austin Branham 7 months ago in Procare Desktop / External 2 Will Not Implement

Allow MyProcare users to resume an incomplete Re-Registration session

Retain the data from a Re-Registration session if the user either voluntarily leaves the session or is disconnect. When they return to Re-Registration they can resume the session where they left off.
Justin Cook over 1 year ago in Procare Desktop / Internal Facing 0 Future consideration