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Adding Corp TE Report: 'POS Transactions Not Posted'

Premier ECE is pressing us to add the TE report available in TE.com as a Corp level report within Desktop. If that report is not available, the customer would need to run their POS transaction reports, and sift through the entire report to pull ou...
Jesse Hartman 7 months ago in Procare Desktop / Enterprise Support 0 Future consideration

include the payer name on the payment reconciliation utility

include the payer name on the payment reconciliation utility
Austin Branham 7 months ago in Procare Desktop / External 1 Will Not Implement

Reset MyProcare Import Date/Time to Local rather than GMT display

MyProcare Import Screen (both New and Re-Registration) display the submission date/time in GMT rather than local time. It used to be local and was switched and customers are complaining and confused with the change.
Jeff Sherman over 2 years ago in Procare Desktop / External 0 Will Not Implement

Create a TE Report to see Future Scheduled Batches

With the new TE Batch functionality, batches can be scheduled in the future and will generate an error if they are modified within 15 minutes of their scheduled submission time. This is problematic because the only place in the front-end where the...
Preston Holden 4 months ago in Procare Desktop / Internal Facing 0

Custom Report - Attendance/Roster Discrepancy

Customer Funded Queue Customer uses a Tracking Item category to determine the number of days they bill a child for. It is configured to have options for various combinations of weekdays, representing the days. They are asking for a custom corporat...
Jesse Hartman 4 months ago in Procare Desktop / Internal Facing 0 Future consideration

Myprocare account import naming format

Customer uses child last names as the convention for Account Key, and would like there to be an option in the myprocare setup wizard to allow for that. Currently the only options are based on payer last name or last name + first initial
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 0

Primary/Scheduled Classroom enhancement

The new dropdown menu in the child schedule window has been a welcome addition, but the followup questions we've received from multiple Enterprise customers has been whether we can associate that Primary Classroom selector with the schedule in que...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 0

Removal of Maintenance Feature

A customer mistakenly used the maintenance function to purge her ledger data. It's been reported by Enterprise Support that this is something that has been an issue for years because even though there are safeguards around the feature's use, it is...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 0

Enhancement to Enrollment Status Audit

Customer would like to see the timestamp when the status was originally created, in order to provide a complete audit trail for administrators.
Jesse Hartman 12 months ago in Procare Desktop / Enterprise Support 3 Will Not Implement

Desktop Procare Email: Easy Access to copies of emails sent or CC option

Configuration > System > Regions & Schools > Set Options > General > Messaging Options > Service Provider set to Procare Customer would like this setting to allow for users to access copies of the emails they have sent after ...
Beth Carlin almost 3 years ago in Procare Desktop / Enterprise Support 3 Will Not Implement