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Custom Report Request: Allergy report w/ photos - by classroom

Customer funded request Customer needs a way to generate an allergy list for students that contains child photo, and is also sorted or grouped by classroom. The report also needs to contain additional information beyond just allergies, such as rea...
Jesse Hartman 1 day ago in Procare Desktop / Internal Facing 0

Linked Refunds - Allowing CC and ACH Refunds through the Deposit Report

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...
Shannon Nowak 3 months ago in Procare Desktop / External 0

TE POS on ACH Only Centers opens HPP

Currently, when a user selects TE POS on a TEID configured for ACH only, the system throws a 1005 error but still proceeds to open a blank HPP (Hosted Payment Page). This behavior can cause confusion for users and create unnecessary troubleshootin...
Shannon Nowak 6 days ago in Procare Desktop / External 0

Expiring Payer Cards Notification/Report

Centers currently have no reliable way to track when payer credit cards are about to expire. While there was previously an "Expiring Cards" report in TE.com, it often failed to show accurate or relevant data, leading many centers to stop using it ...
Shannon Nowak 4 months ago in Procare Desktop / External 0

Automatic translation capabilities for converting messages between different languages.

I have a customer whose staff and families use the mobile app and are having translation issues. When staff sends a message to parents in English, parents do not have the option to highlight the text and translate the message into their native lan...
Guest 24 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Create a configurable option for Deposit Report Post Date Logic

A recent enhancement included in the Scheduled Payments introduction changed the way the Post Dates reflect on Deposit Reports to represent anticipated funding rather than matching the date of the scheduled payment. This was done in the interest o...
Preston Holden 9 days ago in Procare Desktop / Internal Facing 0

Add a date filter to User Group Limits

This is for a very specific scenario Customer would like to add a date filter to user group limits. They are selling their center and in the discovery process they want to only allow the seller to view Procare information within a certain date ran...
Beth Carlin 9 days ago in Procare Desktop / Internal Facing 0

Multi-site staff scheduling tool for afterschool that manages weekly staff schedules, time off, call-ins and sub placements

We need a scheduling tool similar to the 7Shifts App that allows us to place staff in a schedule and publish that schedule weekly (two weeks in advance). In addition the tool should allow staff to request time off for our staffing manager to appro...
Guest 8 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

MyProcare Review & Import Time Stamps

Under MyProcare > Review & Import screen, the actual registration times are not specific to the customer's timezone, and defaults to either Pacific Time, or UTC. New Family Imports default to UTC Re-Reg Imports default to Pacific Ideally, t...
Taylor Swaney 3 months ago in Procare Desktop / Internal Facing 0

Custom Report - No Schedule or Billing

Customer Funded Report Request Customer is asking for a hybrid report that combines “Children with no Schedule” and “Children Without Contract Billing” Module/Asset: [FD/FA/AG/MT/AT/ED/PR/EL] FD, FA Type Preference: [Data View or Crystal ...
Jesse Hartman 23 days ago in Procare Desktop / Internal Facing 0