After the release of 2025.18, special characters are not allowed in name fields. It would be beneficial for the platform to support a broader range of special characters within name fields. Certain characters—such as the asterisk (*)—are commonly ...

We need the ability to be able to change the Convenience Fee valid value label (already can be done) to Technology Fee AND to have that change reflected on payment screens and ledgers and wherever else the label populates. Currently when changing ...

Minnesota is implementing a Paid Leave tax for employees and employers starting in January 2026. We will be responsible for withholding of .44% for the employees' portion of the paid leave. Who pays for Paid Leave? Paid Leave is funded by premiums...

Hello! We are part of the CACFP national food program. It would make our job a lot easier if you could integrate with their software My Food Program. Thanks!

I recently had a parent fill out for credit payment and there is not a place on the form to fill in the CVV but the new Tuition Express ask for it .

Now that PPD has been available for more than a year, customers are starting to cancel. Currently there is no link between the churn cases and the LMS, so the Professional Development team isn't notified when customers churn/cancel and those custo...

The ability to lock employee timesheets at the end of each pay period ensures that changes cannot be made to the timesheets beyond that point so that hours pulled into payroll align with what was imported. This also ensures more accurate timekeeping.

Childcare centers often need to process parent refunds as part of their routine accounting tasks. Currently, in Procare Desktop, navigating to Deposit Reports > Modify Batch presents a message (see attached screenshot) that may give users the i...

Users are confused by which action a checkbox takes, whether it Disables or Enables a report feature in System Configuration > Program Customization modals.