Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Procare Desktop

Showing 208

NACHA character limit increase from 17 numbers to 20 numbers

Center is trying to use Direct Deposit extra add on for Procare DT. The NACHA from Chase Bank needs to be 20 numbers, but Procare DT only allows 17 numbers. Director reached out to Chase bank for accommodations but they told her it has to be 20 nu...
Dominic Smith over 1 year ago in Procare Desktop / Internal Facing 0 Will Not Implement

Agency Version of Primary Accounts @ 30 Day Aging - Details

Kama'aina Kids (BAM: 10859000) would like an Agency Version of the Primary Accounts @ 30 Day Aging - Details Location: Corporate Reports > Standard Reports > Family Accounting > Account Aging
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 0 Will Not Implement

KES: increase max allowed code numbers from 512 to at least a count of 1,999 . Procare DT Hardware product (Keyless Entry System)

Please add more details Required V2 KES, very large centers are hitting a wall, their current family/employee count exceeds the capacity of codes the V2 KES can handle. From two unrelated center calls it seems to max out at about 512 codes. The l...
Mark Boicey 5 months ago in Procare Desktop / External 1 In Review

Integration with Everbridge

Customer is a city in Florida that uses a third party (Everbridge) to provide disaster / critical event management software - it is used as a mass notification tool. The purpose for the integration would be for Procare to push select data (general...
Jesse Hartman 5 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Change 4006 Error message within MyProcare to be more descriptive

The 4006 error message as presented on MyProcare.com is a very confusing error message as it advises to call into Tuition Express support but this is a step that actually must be completed by the center, not the parents who see the error message l...
Nick Sarbaum about 2 years ago in Procare Desktop / Internal Facing 5 Will Not Implement

User/Timestamp data for Child Schedules

Customer would like to see user and timestamp data for changes made to schedules that are currently not captured by the system. Ideally they would like to be able to report on changes made to these records but are unable to do so currently because...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 1 In Review

User/Timestamp data for Billing Box entries

Customer would like to see user and timestamp data for changes made to records within the Billing Box that are currently not captured by the system. Ideally they would like to be able to report on changes made to these records but are unable to do...
Jesse Hartman 10 months ago in Procare Desktop / Enterprise Support 1 In Review

Desktop / Engage Single Sign-On (SSO)

Customer is looking to use SSO for Desktop and Engagement Functionality.
Beth Carlin 5 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Need Improved scaling in DT for Computer monitors that are scaled up higher above 100%

Currently in DT, certain screen such as Myprocare New imports or Deposit report will lose their features and buttons when the user, ( usually on a laptop) increases the monitors Scale settings greater than 100%. For older users who have vision iss...
John Michaels over 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Ability to Move Inactive Procare Users or Hide Them

With the turn around at centers these days the Procare Users section can get very crowded and there is no current way to reorganize users or hide users that are no longer working for the center. Customers have suggested that it would be helpful if...
Kristin Fuller over 2 years ago in Procare Desktop / External 1 Already exists