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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Participate in Iowa's CCMS program

Hello, We are wondering if Procare has or will look into participating in this program. For us to offer parent engagement service through Procare is too expensive for us. Iowa's program would save us money. We would rather stay with Procare than s...
Guest 11 months ago in Desktop User Suggestions 0

Report for transaction/deposit breakdown/details

Create a report that will show specific transactions from Procare and the exact date they are deposited in the bank.
Rob Relf 11 months ago in Online Ideas Workspace / OL - Reports 0

Child Photos in DV: Child Information (Tracking)

Individual Kiddie Academy locations have a longstanding complaint about how the child information (tracking) DV table doesn't allow the option to see photos similar to how it does on the account information data viewer report. Other KA locations h...
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 0 Planned

Admin notification for incident reports

When a staff member fills out an incident report it would be nice if the admin could get a notification so we can sign and approve it to be sent to the parents.
Guest 11 months ago in Desktop User Suggestions 0

being able to write down in the employee enrollment area why an employee left for future reference.

Under the work history tab, I would like to be able to write down in detail why an employee left our center along with the not employed, terminated, etc options. This way later down the line if the employee tries to be rehired we can look to see w...
Guest 11 months ago in Desktop User Suggestions 0

"Tax Statement PDF" should be available on Financial tab & parent portal

We can only download - the 'Year End' report on the family Financials & Parent Portal to give parents for tax reporting. We want to be able to access the "Tax Statement PDF' on the Financials & Parent Portal. Right now you can only access...
Guest over 5 years ago in SCW 0 Future consideration

Allow Payments/Refunds for the same amount on the same day

Currently the system is set to Block duplicate ACH payments to guard against parents getting double charged if A:) the payment was taken by autopay but did not post to the ledger or B:) To stop a parent from pushing a second payment in the case wh...
Brian Bistline 11 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Store Receipts from Online TE Transactions

The receipts from online TE transactions should be stored within DT. It would allow centers to print physical receipts for their records and give them another way to verify to parents that their payments have been received, should they ask for it.
Jessica Nakma almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Automate the receipt process so it gets emailed directly to families when payment posts.

No description provided
Guest 11 months ago in Desktop User Suggestions 0

[bug] not able to save video for iPhone user

there’s used to be a share/save button prior to opening photos/vidoes media. It’s disappearing now, so I have to click photos and then click the share button to save images. However there’s no such button for video, I can’t share and save them. (S...
Guest 11 months ago in Desktop User Suggestions 0