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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Help centers hire/build staff like how we help build enrollment

so I am running into a lot of centers who are struggling with hiring staff which I believe is a nation wide crisis. I just got off the phone with a lady who was explaining to me how they were putting too much time and money into hiring, where eith...
Barry Thomas-Balliett almost 3 years ago in Procare Desktop / External 1 Will Not Implement

Payment Method on Online Credit Card Screen and Family Ledger

Cadence is requesting an enhancement to help manage accounts. Currently, SCW does not provide a way to differentiate between autopay methods and stored one-time payment methods on the Online Credit Card screen or the family's ledger view.
Bennett Wright 12 months ago in SCW 0

Provide detail report to drill all the way down to Accounts Receivable

The "drill down" in the General Journal Balance Sheet for Accounts Receivable is not helpful. I am unable to reconcile the value with family data. I suspect I have an error somewhere. A detailed drill down to individual transactions that make up "...
Guest 12 months ago in Desktop User Suggestions 0

We would like to be able to send individual emails from the family account level

It would be great if there was an option to send an email from the "Communication" tab, seems the most logical place. Above the list of past communications, a little envelope that you click to send them a personal email, you should be able to clic...
Guest almost 3 years ago in SCW 0

Seperating AM and PM times

Looking to see if when running a report for our billing the system adds how many days the child is in attendance, but we would like to see a report to produce how many mornings and how many afternoons the child is in attendance. Our before school ...
Guest about 1 year ago in Desktop User Suggestions 0

Parent engagement authorized pick-ups NOT syncing with changes in desktop!!

I had a mom who requested A MONTH AGO to remove the dad and his parents from the child's pick-up list. I went into the desktop and UNCHECKED the box for pick-up on all three people. Today one of those people came to pick-up and my check-out employ...
Guest about 1 year ago in Desktop User Suggestions 0

Filter reports by school ID

As a Center on TE that has multiple locations, I want to be able to filter on SchoolID when generating reports, so that I do not have to filter through unrelated data when I may only care about a certain school (NOTE: this will only be made availa...
Mari Triphahn about 1 year ago in TE Transactions / Center Daily Tasks 0 Planned

Bilingual option

We have several families that do not speak english and thought it would be really good if there was an option when a child enrolls and we are putting their information into the system and there was something we could click to say they need to read...
Guest about 1 year ago in Desktop User Suggestions 0

Attendance Report Request

Average length of stay for children that have withdrawn (not counting currently enrolled studentsQualifiers:• If they withdrew for less than a month and re-enrolled and are currently enrolled, the withdrawal period would not count• If they withdre...
Michelle Lackey about 2 years ago in Procare Desktop / Internal Facing 1 Already exists

Invoice billing

Add invoice billing to procare desktop, allowing families to be billed to a specific invoice and then payments applied to that same invoice. The ledger is confusing for our families.
Guest about 1 year ago in Desktop User Suggestions 0