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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Charges Allocation Report

York is looking for a report that pulls information by where the charges are allocated as opposed to where revenue is
Karen Alexander about 1 year ago in SCW 0 Future consideration

Case Management Module

Case Management Module for centers that provide additional resources/services to families. ability to track housing, resources sent, care plans, etc. Abillity to fill out full family information for resources, and not just basic info
Shanon Janczak about 1 year ago in Procare Desktop / External 0 Will Not Implement

Make a notation of possible convenience charge for using credit card.

Although I notify our clients that there will be a 3% convenience fee for using a credit card, I have had many complain that this is not indicated on the link they are given for set up. I understand that a specific amount may vary from place to pl...
Guest about 1 year ago in Desktop User Suggestions 0

Employee Onboarding Digitization

Like the MyProcare feature that offers the ability to digitize registration of children, I think a great ProCare feature would be the digitalization of employee onboarding.
Guest about 1 year ago in Desktop User Suggestions 0

Confidentiality in the engagement side and Meals

All teachers have availability to all classrooms in the engagement side. We feel like this could cause a confidentiality issue. Teachers have also accidently made changes in other classrooms. I have call Procare help desk and I was told there is n...
Guest about 1 year ago in Desktop User Suggestions 0

SW Revenue Percentile Blank for SCW Accounts in Salesforce

Here is an example: Root ID: 18158254 Link to SF Hierarchy: https://procaresoftware.lightning.force.com/one/one.app#eyJjb21wb25lbnREZWYiOiJzZmE6aGllcmFyY2h5RnVsbFZpZXciLCJhdHRyaWJ1dGVzIjp7InJlY29yZElkIjoiMDAxOFcwMDAwMXc4NmVxUUFBIiwic09iamVjdE5hbWU...
Anastasia Goggins about 1 year ago in Data Platform / Defect/Bug 0 Planned

Email template positions change after edits

When updating some of our email templates through Setup>System Config>Email on the Business Level. The drop down menus keep switching after I edit some of the templates
Karen Alexander about 1 year ago in SCW 0 Future consideration

Waitlist time zone configuration

The time zone on the waitlist tile is listed in Eastern time and not the local time the center is in.
Karen Alexander about 1 year ago in SCW 0 Future consideration

More Granular User Group Limits / Permissions

Creative World - 80490671 Customer is requesting that some User Group Permissions be enhanced so that there is an ability to restrict functionality for some users while maintaining the ability access that feature. Examples: Under item 20.10.30.20,...
Jesse Hartman about 2 years ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Birth/Foster Parents relationships

With kids who live in foster homes or who's birth parents still interact with their kid, It would be nice to have that reflected in the information and relationships in Procare Desktop. That way there is mom/dad but also to option to select birth ...
Titus Gill about 2 years ago in Procare Desktop / External 0 Will Not Implement