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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Babies not born to be on contract billing

I have babies who are not born yet and I need to charge a monthly hold fee. I want it on contract billing but not visible on the classroom ipads. I keep forgetting to charge them manually.
Guest about 1 year ago in Desktop User Suggestions 0

Payment Method on Online Credit Card Screen and Family Ledger

Cadence is requesting an enhancement to help manage accounts. Currently, SCW does not provide a way to differentiate between autopay methods and stored one-time payment methods on the Online Credit Card screen or the family's ledger view.
Bennett Wright about 1 year ago in SCW 0

Provide detail report to drill all the way down to Accounts Receivable

The "drill down" in the General Journal Balance Sheet for Accounts Receivable is not helpful. I am unable to reconcile the value with family data. I suspect I have an error somewhere. A detailed drill down to individual transactions that make up "...
Guest about 1 year ago in Desktop User Suggestions 0

There should be a way to merge parent accounts when duplicates are made.

Instead of having to a delete duplicate account after manually entering the secondary accounts information, we should be able to just merge the information into a single account.
Tam Roberson about 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Seperating AM and PM times

Looking to see if when running a report for our billing the system adds how many days the child is in attendance, but we would like to see a report to produce how many mornings and how many afternoons the child is in attendance. Our before school ...
Guest about 1 year ago in Desktop User Suggestions 0

Special Charges/Credits included in batch billing box functions

Centers are not able to select special charge or special credit descriptions when applying contract or formula billing through batch billing function
Owen Carlson about 2 years ago in Procare Desktop / External 0 Will Not Implement

Parent engagement authorized pick-ups NOT syncing with changes in desktop!!

I had a mom who requested A MONTH AGO to remove the dad and his parents from the child's pick-up list. I went into the desktop and UNCHECKED the box for pick-up on all three people. Today one of those people came to pick-up and my check-out employ...
Guest about 1 year ago in Desktop User Suggestions 0

Filter reports by school ID

As a Center on TE that has multiple locations, I want to be able to filter on SchoolID when generating reports, so that I do not have to filter through unrelated data when I may only care about a certain school (NOTE: this will only be made availa...
Mari Triphahn about 1 year ago in TE Transactions / Center Daily Tasks 0 Planned

Bilingual option

We have several families that do not speak english and thought it would be really good if there was an option when a child enrolls and we are putting their information into the system and there was something we could click to say they need to read...
Guest about 1 year ago in Desktop User Suggestions 0

Active Students versus Inactive Students

Current SCW Reporting aging reports show all students. We would like a report to show only students with active programming assigned to them.
Guest over 5 years ago in SCW 0 Will not implement