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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Per DSS New Child Sign In & Out sheet

Can you please create a 5 day sign in and out sheet per classroom, with "Time", "Signature" and "Legal Name of the Signer" per each event (Sign in and out) for each child.
Guest about 1 year ago in Desktop User Suggestions 0

stop assuming siblings have the same pick-up people

When authorized pickup people for children move from procare desktop to the procare web, the system assumes that the children have the same pickup people - This is not always true. Assuming this to be true creates a difficult situation as the chil...
Guest about 1 year ago in Desktop User Suggestions 0

KARES import process - user warning

KA has requested a feature for the KARES import process that would notify or warn a user when a child is moving between schools.
Jesse Hartman about 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Charge/billing cycle report

User wants a custom report that lists all charges but also breaks down and adds in billing cycles. Wants this in Corporate report Data viewer. Meeting with the customer on 5/15 to get more details. After speaking with the customer, she explained t...
Shelby Hansen about 2 years ago in Procare Desktop / External 0 Will Not Implement

Offer preloaded Provincial standards for the assessment portion of the engagement app.

Procare offers preloaded state standards for all 50 states for the assessment portion on the engagement app but doesn't offer any Canadian standards. I know Lillio formerly HiMama offers this for Canadian and USA standards.
Guest about 1 year ago in Desktop User Suggestions 0

We have been using ProCare since it was developed. We love the program, but it does not currently produce production records. We just went through a CACFP audit for our Food program. We submitted everything through our Procare Records.

We currently purchased "My Food Program" to help with the production records as well as marking meals "at time of service". There were a few issues that we need to fix. I was told by our government evaluator that there are many centers throughout ...
Guest about 1 year ago in Desktop User Suggestions 0

Babies not born to be on contract billing

I have babies who are not born yet and I need to charge a monthly hold fee. I want it on contract billing but not visible on the classroom ipads. I keep forgetting to charge them manually.
Guest about 1 year ago in Desktop User Suggestions 0

There should be a way to merge parent accounts when duplicates are made.

Instead of having to a delete duplicate account after manually entering the secondary accounts information, we should be able to just merge the information into a single account.
Tam Roberson about 2 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Payment Method on Online Credit Card Screen and Family Ledger

Cadence is requesting an enhancement to help manage accounts. Currently, SCW does not provide a way to differentiate between autopay methods and stored one-time payment methods on the Online Credit Card screen or the family's ledger view.
Bennett Wright about 1 year ago in SCW 0 Future consideration

Provide detail report to drill all the way down to Accounts Receivable

The "drill down" in the General Journal Balance Sheet for Accounts Receivable is not helpful. I am unable to reconcile the value with family data. I suspect I have an error somewhere. A detailed drill down to individual transactions that make up "...
Guest about 1 year ago in Desktop User Suggestions 0