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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Waitlist time zone configuration

The time zone on the waitlist tile is listed in Eastern time and not the local time the center is in.
Karen Alexander about 1 year ago in SCW 0 Future consideration

Exporting reports to excel - could use improvement

When the reports export to excel they export formatted to print, not to manipulate the data. If I export to excel I want to manipulate, otherwise I would just print. Could you update the export function to more streamline the export so I don't hav...
Guest about 1 year ago in Desktop User Suggestions 0

YMCAOC - Add Staff to the Historical Flash Count Enhanced Report

This will give us the Staff historical flash count in addition to the children to help us monitor live ratios
Guest about 1 year ago in SCW 0 Future consideration

YMCAOC - Have Separate Tabs for Each Program With Their Totals On the Live View Export

We like to keep track of live attendance totals for each program and this will make it easier for us to get those if they are separated out onto individual tabs with their totals.
Guest about 1 year ago in SCW 0 Future consideration

YMCAOC - Add Overall Totals to the Live Ratio Tile Screen

We like to keep track of not only the individual room live ratios, but also the overall live ratio for that center.
Guest about 1 year ago in SCW 0 Planned

credit card refunds on TEX website

The ability to do refunds on the website is very helpful. Our registration coincided with a severe ice storm and our school was closed. It was so helpful to us and to our families to be able to go to the Tuition Express website and issue refunds r...
Guest about 1 year ago in Desktop User Suggestions 0

Need a report to confirm which families have accepted new form for recurring tuition payment vs having to check them one by one.

Need a report to confirm which families have accepted new form for recurring tuition payment vs having to check them one by one. Currently, you can do a bulk requrest but there is no way to get a bulk confirmation. It appears you have to go into e...
Guest about 1 year ago in Desktop User Suggestions 0

Help centers hire/build staff like how we help build enrollment

so I am running into a lot of centers who are struggling with hiring staff which I believe is a nation wide crisis. I just got off the phone with a lady who was explaining to me how they were putting too much time and money into hiring, where eith...
Barry Thomas-Balliett about 3 years ago in Procare Desktop / External 1 Will Not Implement

We would like to be able to send individual emails from the family account level

It would be great if there was an option to send an email from the "Communication" tab, seems the most logical place. Above the list of past communications, a little envelope that you click to send them a personal email, you should be able to clic...
Guest about 3 years ago in SCW 0 Future consideration

Statement in Engagement Portal & APP

It would be nice if the statement function for the parents in the engagement portal and the app would sync with the ledger in the Procare Desktop, instead of showing zero and no charges or payments show up on the statement if the parent clicks it,...
Guest about 1 year ago in Desktop User Suggestions 0