Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Explain staff permissions

Parent Contact has a question mark to explain what it is/ means. Please add one to every section of Permissions. They are confusing for centers. Thank you!
Kami Lee about 3 years ago in Online Ideas Workspace 0 Will not implement

Different order of the family financials tab (currently oldest to newest, would like it switched to newest to oldest)

Currently, financial transactions on the family ledger are ordered oldest to newest and some family accounts have so many transactions that it creates extra time for staff to scroll through them all.
Mike Mercer about 3 years ago in SCW 0 Will not implement

Add date range to Batch and Report

A date range for this report instead of just a post date would allow the client to use this report when reconcililng.
Mike Mercer over 1 year ago in SCW 0

Description of staff permissions

Customers always ask what each permission really means or limits in the "role and permissions" section for staff. The only explanation offered is for "parent contact". Can all of the permissions have an explanation for them when you hover your mou...
Kami Lee about 3 years ago in Online Ideas Workspace 0 Will not implement

Clean Up "Change Payment Processor Settings" under External Gateway Options

Remove outdated options from the Change Payment Processor Settings screen in External Gateway and default to TE as the option if possible
Melissa Winterborne over 1 year ago in SCW 0

Integration with Resonate CX Software

Resonate is a customer/employee experience platform for ECE centers; it allows them to collect feedback from their families at regular intervals and analyzes the feedback they are receiving to help run their centers more effectively
Shanon Janczak over 1 year ago in Procare Desktop / External 0 Will Not Implement

Allow parents to manage parent managed schedules from the connect app.

When parents try to use the website from their phone they have scheduling issues and it is frustrating. If they could use the app to schedule it would be so helpful. Also if they can register on the app it makes sense to have them schedule on the ...
Guest almost 5 years ago in SCW 1 Will not implement

Fix "District Manager/Restricted" role

We had origionally assigned this role to district managers to be able to run their assigned centres. It recently stopped working with the FTE Report and we had to switch all the users back from this role to one that does not filter. I think it is ...
Guest over 1 year ago in SCW 0

Audit of timecards

Centers would like to know who is adjusting timecards/Audit trail.
Shawna DeVore over 3 years ago in Online Ideas Workspace 0

Connect Portal - Make Payment tile show if family has credit on their account (or somewhere on main page without having to click in anywhere)

Families will know they have an available credit immediately upon entering the Portal - either by showing on the make payment tile or somewhere else on the home page. Client does understand that you can click on the statement tile to see if there ...
Guest about 5 years ago in SCW 0 Will not implement