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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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MyProcare - Allow editing of additional related people information

User's would like to be able to give parents the ability to edit authorized person information through MyProcare in the same way they have the ability to edit parent information through MyProcare, including re-registrations and simple updates from...
Owen Carlson about 2 years ago in Procare Desktop / External 0 Will Not Implement

Ability to copy a family at the business level to duplicate information in another centre

When families transfer we would like to have the ability to duplicate the account and then apply to another centre. We maintain accounts separate between centres.
Guest about 4 years ago in SCW 1

Ability to Search/Filter by Date on Outstanding Payments Screen

parents changing from one type of service to another. When the parents change, it ends up skewing our attendance numbers. For example, if they were originally enrolled in full time care, but then decide they want to change to drop-in care. When th...
Melissa Winterborne about 2 years ago in SCW 0

PDF Codes

For the health related question if a parent select "No" the PDF form will populate as N/A. The State of Michigan requires that the field reads "none" or "none known". The PDF forms that are in the system are non-compliant and thus parents fill out...
Guest about 4 years ago in SCW 0

Report that lists Court Order and Restrictions

We require a report that can list active, scheduled children with court orders and restrictions.
Guest about 2 years ago in SCW 0

Add Audit trail (user) capabilities for BAM

This is additional audit capabilities so we can see who was the last to make changes within BAM
Mari Triphahn about 2 years ago in TE Transactions / Operational Efficiency 1

Reconsider PA-DSS requirement

Currently, TE users are required to accept the PA-DSS terms and conditions on an annual basis in order to continue processing, we would like to reconsider how we handle this requirement to reduce support calls and streamline the processing experience
Mari Triphahn about 2 years ago in TE Transactions / Procare Cust Support 0 Planned

Alert for Schedule Back Dating

When entering a child's schedule, it is not uncommon to make an error and select dates in a different year. It would be great if you can set an alert "please note this schedule is more than 30 days old".
Guest about 2 years ago in SCW 0

SSH Student Schedule Report

This report requires more filtering selections, like Brand, Division and District added. I tried to change the users access at the business level to District Manager/ Restricted, but this report still produces all centres. With over 130 centres, m...
Guest about 2 years ago in SCW 2 Planned

Desktop Email Service Reporting Enhancements

Marketing wants to have the ability to view the historical data for the Email Service Provider page of the report to help them see historical trends in growth of adoption (to measure against adoption that shows after we add more marketing efforts)...
John Margheret about 2 years ago in Data Platform / Power BI Report 0