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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Subsidy Adjustment Options - Transfer to Parent

Procare Desktop offers two additional options for editing or posting a balance to a Subsidy Ledger: Transfer to Parent and Agency Credit. Transfer to Parent would transfer the remaining balance from the Subsidy Ledger to a Family Ledger. This woul...
Zachary Keith 8 months ago in Online Ideas Workspace / OL - Subsidy 4

Desktop should support ARM processors

We request support for ARM-based processors in the Desktop application. Currently, the application does not function on ARM-based Macs. Additionally, there is a growing industry trend toward ARM and Snapdragon-based devices across both macOS and W...
Austin Branham 2 months ago in Procare Desktop / External 1 Will Not Implement

Batch % discount

Batch Billing Box only allows for flat dollar batch posting, many users have asked if there's a way to batch post percentage discounts. This would not only help in the case of applying sibling/family discounts quickly but would also help if center...
Courtney Iversen 6 months ago in Procare Desktop / External 1 In Review

Procare Online: Add Password lockout logic

Procare Online does not currently have lockout logic when a customer repeatedly enters the incorrect password. It would be beneficial if it at least matched the lockout logic of Desktop.
Beth Carlin 24 days ago in Online Ideas Workspace / Other 0

Payment reconciliation feature enhancement

Payment Reconciliation feature enhancement requests: If a transaction has already been manually added to the ledger, it cannot be removed from the reconciliation screen. To clear out, they have to search for different dates and remember not to add...
Johnny Colvin 7 months ago in TE Transactions / Center Daily Tasks 1 Will Not Implement

Allow Partial Refunds (TE) in Procare Online

Christina Dorando (BAM 24254560), a former Sandbox user, would like the ability to issue partial refunds, particularly for Tuition Express payments—a feature previously available in Sandbox.
Emily Stafford 8 months ago in Online Ideas Workspace / OL - Billing & Accounting / Tuition Express/Payments 0 Planned

Print Monthly Sign In-Out Sheets

The ability to print monthly sign-out sheets for students on the student sign in section of procare online.
Davina Metts 10 months ago in Online Ideas Workspace / OL - Sign In & Attendance 0

MyProcare — Add Sibling To Existing Account

During the registration period, it is frustrating for some families who are unable to add a sibling as a new child when they already have an existing account. To manually enter the siblings does not give them the ease-of-access they are needing wi...
Taylor Swaney 5 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Saved Payment Methods Report

Both Desktop and Online customers request a report that lists the families and their saved payment methods for Processing.
Guest about 1 year ago in TE Transactions / Increase TE Adoption 0

Add a Meals Served/ Claimed report to OL

A customer requested that a report be added to OL that shows how many meals they are getting reimbursed for each child. They also want the ability to choose how many melas a day are claimed. They essentially requested the same functionality as the...
Ray Loerke 3 months ago in Online Ideas Workspace / OL - Reports 0