We do not accept American Express or Discover. Showing these as an option creates confusion and frustration for our families

Primrose Customer is requesting for an enhancement where parents are not able to see other parent information such as name, email and phone number of the other parent from their App or Website.

We have experienced multiple failures with the Network Door Controller resulting in unacceptable user experience for enrolled families. Attempts to resolve have been unsuccessful, with Support indicating a need to purchase a new unit each time. I ...

Due to their families having multiple children in multiple centers they want to easily determine what is paid for each child by month

Client states it is hard to figure out the net billed with just the family name because a lot of families have multiple children so I've been having to go 1 by 1 in the system. This won't be feasible to do every month, especially when we bring on ...

Customer has a weekly message that goes out to staff and wants to be able to add an attachment excel document

When parents register or re-register for programs, there are many things that may have changed but they didn't go in the personal tab to check/edit. If we could be able to make certain registration questions pop up during registration, it would he...

Would like to have a way to easily differentiate between Prod and Preprod to avoid making any changes in Prod by accident. Their suggestion is to change the color of the menu at the top or have some other way to easily tell the difference between ...

To be able to assign payment types at the business level and restrict which centers have access.

Families are confused about needing to register for the app and the myProcare separately. It would be extremely helpful if families only had to access the app to do everything they need (enter emergency contacts, pay tuition, etc.).