Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Change payment wording under Actions

on the Financial tab > Actions there are two options for making payment 1. Make Payment 2. Online credit card. ISSUE: #2= Also allows you to take ACH payments but it doesn't mention that in the description. That should be updated. ISSUE -its co...
Guest over 3 years ago in SCW 0 Future consideration

Explain staff permissions

Parent Contact has a question mark to explain what it is/ means. Please add one to every section of Permissions. They are confusing for centers. Thank you!
Kami Lee over 3 years ago in Online Ideas Workspace / OL - Permissions 0 Will Not Implement

Easier way to input one-off scheduled changes

Whenever there is a professional developmeent day or non-school day, there are often full day camps that offer care for children. These days, staff must chage the late pickup fee hours at each site. This is a very time consuming, manual process fo...
Mike Mercer over 1 year ago in SCW 0 Future consideration

Report on tuitionexpress.com

Data we'd like to see: Company ID Root ID Center Name Last activity in https://www.tuitionexpress.com/ Interaction with merchant statement How many families are paying via the website in a given date range I'll be very honest that I do not know mu...
Anastasia Goggins over 1 year ago in Data Platform / Tuition Express Reporting 0 Will not do

Different order of the family financials tab (currently oldest to newest, would like it switched to newest to oldest)

Currently, financial transactions on the family ledger are ordered oldest to newest and some family accounts have so many transactions that it creates extra time for staff to scroll through them all.
Mike Mercer over 3 years ago in SCW 0 Will Not Implement

Description of staff permissions

Customers always ask what each permission really means or limits in the "role and permissions" section for staff. The only explanation offered is for "parent contact". Can all of the permissions have an explanation for them when you hover your mou...
Kami Lee over 3 years ago in Online Ideas Workspace / OL - Permissions 0 Will Not Implement

Allow parents to manage parent managed schedules from the connect app.

When parents try to use the website from their phone they have scheduling issues and it is frustrating. If they could use the app to schedule it would be so helpful. Also if they can register on the app it makes sense to have them schedule on the ...
Guest about 5 years ago in SCW 1 Will Not Implement

Connect Portal - Make Payment tile show if family has credit on their account (or somewhere on main page without having to click in anywhere)

Families will know they have an available credit immediately upon entering the Portal - either by showing on the make payment tile or somewhere else on the home page. Client does understand that you can click on the statement tile to see if there ...
Guest about 5 years ago in SCW 0 Will Not Implement

Full refunds through the gateway portal

Parents will be able to see their full refund, rather then putting together amounts that will add up to the total refund.
Guest about 5 years ago in SCW 0 Will Not Implement

Audit of timecards

Centers would like to know who is adjusting timecards/Audit trail.
Shawna DeVore over 3 years ago in Online Ideas Workspace / OL - Staff Check In & Timecard 0