The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
The password reset email currently instructs users to "reach out to the team" if they did not initiate the reset request. However, there is no meaningful action customer-facing teams can take in these cases beyond informing the client that anyone ...
Add a message or tooltip to the Merchant Statement report to clarify how the report functions
It would be helpful to add a message or tooltip to the Merchant Statement report to clarify how the report functions. Specifically: When a user runs the report for a given month , the data returned reflects the previous month’s activity . Example:...
A comment section after the child's check out time needs to be added. When our staff has to check the child out because the person who the child is being released to is a one-time only release, our staff's name is the name that appears if we need ...
Online KinderSystems Integration Error Surfacing in the UI
In Support, we have received over 150 calls since 2024 regarding KinderSystems sync errors, where the customer cannot tell what is causing the transmission or matching error. They are presented with a generic "Error" with no way to validate what t...
Add a "view declines" option for the POS Transactions report so customer can view successful and declined POS payment in one report. This would help larger customer not have to run two reports for each of there schools to see which POS payment whe...
We were using the "maximum amount" feature on the Tuition Express page for parents with subsidies. We would change the "$2500" to the amount parents are required to pay according to their subsidy, which saved us a huge amount of time and effort. N...
We were using the "maximum amount" feature on the Tuition Express page for parents with subsidies. We would change the "$2500" to the amount parents are required to pay according to their subsidy, which saved us a huge amount of time and effort. N...
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