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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Gratuity option for parents to tip staff members

I have been a customer of Procare Software since 2012. I love the software and how it helps me manage my business. However, there is one super important feature missing that will help the entire struggling industry. Procare has the possibility of ...
Bennett Wright about 3 years ago in TE Transactions / Increase Revenue 1 Future consideration

Excel format of Weekly Sign/Out-Period-PDF report

This report is currently only available as a PDF and they would like to export it as Excel to add additional info.
Meagan Haas over 1 year ago in SCW 0 Future consideration

Aging Report Based On Post Date

Needs to work for advanced billing and show parent and subsidy balances
Kaly Nasiff over 1 year ago in SCW 0 Future consideration

Add Employee Hire date to Immunization Report

Jamie Chiero with Endeavor schools emailed in, he would like to see the hire date of an employee on the Immunization Report in Desktop. I am adding the request to AHA for further tracking. " I received the request below and was wondering if it wou...
Lexi Hueseman over 1 year ago in Procare Desktop / Enterprise Support 0 Will Not Implement

Parent Managed Calendars - Charge on a Sliding Scale

Rocky Mountain was hoping to charge families on a sliding scale regarding PMC. Right now, the system will only charge the one day rate when you select one to four days at a time from the calendar. And then with the "Use 5 Day rate as max amount:" ...
Robert Skylis about 3 years ago in SCW 0 Future consideration

Filter messages by staff

Centers want to be able to sort through message based on who the message was sent to, so they don't have to look at all the messages to find the one sent to them. ** Update Notes: to investigate -> Can we add this to the Online Centers report a...
Titus Gill over 1 year ago in Data Platform / Platform Improvements 0 Planned

Allow employees to request time-off, management accept or deny time-off request, and a calendar to manage/track approved time-off.

The idea came from a Kids 'R' Kids owner with two locations. She has DT+PE and would like a way to manage her employee's time-off request. The idea was added under DT mainly because data syncs from DT to PE.
Anna Leichter about 3 years ago in Procare Desktop / Internal Facing 1 Will Not Implement

Enhance Discount Logic To Prevent Centers from Unintentionally Removing Discounts from Family Accounts

Problem: Discounts are being unintentionally removed from family accounts by Cadence administrators. This applies to all discounts that are applied from the business level that are not available/visible from the center level. It is a business requ...
Robert Skylis over 1 year ago in SCW 0 Future consideration

As a SCW user, I would like to make multiple ACH/Check refunds for the same amount in the same batch.

Cadence is struggling with duplicate transaction prevention logic in TE when it comes to making ACH/Check refunds. For example, they needed to submit multiple refunds for the same amount to the same account in the same batch window and received an...
Bennett Wright over 1 year ago in TE Transactions / Operational Efficiency 0 Future consideration

Security enhancement for Intellikids Extra

Intellikids mentioned that they have had a few customers reach out with the following issue. Children's Lighthouse and Creative World have both indicated that this affects them negatively. The Intellikids extra is for admins to configure which sit...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 0 In Review