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Procare Desktop

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Linking Primary Classroom to Scheduled Classroom

Several enterprise customers have requested that, if a Scheduled Classroom is configured for a child record and active, that the Primary Classroom of the child record reflect what is scheduled rather than have each data point be separately configu...
Jesse Hartman over 1 year ago in Procare Desktop / Enterprise Support 2 Planned

Integration with Everbridge

Customer is a city in Florida that uses a third party (Everbridge) to provide disaster / critical event management software - it is used as a mass notification tool. The purpose for the integration would be for Procare to push select data (general...
Jesse Hartman 8 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Locking down time cards when the pay period is closed

Endeavor is aware that this could be a large ask so they have listed two options and prefer Option 1, if it is not possible quickly can we do Option 2 in the interim? Option 1: Lockdown time cards once pay periods are closed Option 2: Message ...
Rose Wasserman about 2 years ago in Procare Desktop / External 1 Will Not Implement

Schedule Manager

Customer would like a more efficient way to manage child schedules inside of Desktop. It is prohibitively time consuming to manually enter each child's schedule, and they would ideally like to see some kind of Schedule function that would allow fo...
Jesse Hartman over 1 year ago in Procare Desktop / Internal Facing 0 In Review

Prevent Licensing Update if the new v10 token will downgrade below applied modules

Procare Home > Configuration > License > Update License | Procare Home > Configuration > Update License When updating license, it should compare against the current v10 token and the v10 token that it is about to update to and preve...
Preston Holden over 1 year ago in Procare Desktop / Internal Facing 0 Future consideration

Schedule adherence feature for students

Customer would like to be able to limit student SISO times like what can be done for staff (https://procaresupport.com/schedule-adherence/). They have a lot of families who are having difficulties adhering to attendance policies.
Shelby Hansen about 2 years ago in Procare Desktop / External 0 Will Not Implement

Toggle box to prevent children being registered as pickups

One of the many pain points for the attendance tracker, is the center accidentally clicking new registration under the child's name. The parents will then try and register using that number and then it won't work and they have to call in to suppor...
Gregory Wilson almost 3 years ago in Procare Desktop / Internal Facing 0 Will Not Implement

Scheduled Capacity Changes

Customer may change licensing parameters for different classrooms for lower or higher capacity and/or ratio and they want to make those changes effective in advance. They want to be able to add start and end dates for different configurations.
Jesse Hartman 9 months ago in Procare Desktop / Internal Facing 1 Will Not Implement

Permissions for Payment Rec tool

CDS has indicated that they would be unable to use the payment reconciliation tool as-is because they have concerns about misuse. They would like permissions associated with the tool in User Groups and Limits so that they can restrict access to it.
Jesse Hartman 9 months ago in Procare Desktop / Enterprise Support 2 Already exists

FTE report by status/month

Email from customer: On a monthly basis, I essentially want to reconcile our Sales Commissions for the company (we have 4 modules! (Little Sprouts, Building Blocks, Heartworks, STEAMworks & Loveworks, and Child’s World Academy). But this custo...
Shelby Hansen about 2 years ago in Procare Desktop / External 0 Will Not Implement