Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Ability to Search/Filter by Date on Outstanding Payments Screen

parents changing from one type of service to another. When the parents change, it ends up skewing our attendance numbers. For example, if they were originally enrolled in full time care, but then decide they want to change to drop-in care. When th...
Melissa Winterborne over 2 years ago in SCW 0 Future consideration

Report that lists Court Order and Restrictions

We require a report that can list active, scheduled children with court orders and restrictions.
Guest over 2 years ago in SCW 0 Future consideration

Add drop-down option for families from other schools to enter their location

We need an option on the drop down for families from other schools to enter their school location. We are offering remote Home Learning and have been tasked with offering Full Time Daycare in some of our Buildings to support the entire District no...
Rachel Kingstrom almost 5 years ago in SCW 0 Will Not Implement

Add Audit trail (user) capabilities for BAM

This is additional audit capabilities so we can see who was the last to make changes within BAM
Mari Triphahn over 2 years ago in TE Transactions / Operational Efficiency 1 Future consideration

Reconsider PA-DSS requirement

Currently, TE users are required to accept the PA-DSS terms and conditions on an annual basis in order to continue processing, we would like to reconsider how we handle this requirement to reduce support calls and streamline the processing experience
Mari Triphahn over 2 years ago in TE Transactions / Procare Cust Support 0 Planned

Alert for Schedule Back Dating

When entering a child's schedule, it is not uncommon to make an error and select dates in a different year. It would be great if you can set an alert "please note this schedule is more than 30 days old".
Guest over 2 years ago in SCW 0 Future consideration

Families are carpooling and have added each other to their Authorized Pick Up list; however, students are not populating on both families' Connect apps.

All families could take part in contactless check-in/out
Mike Mercer about 5 years ago in SCW 1 Future consideration

SSH Student Schedule Report

This report requires more filtering selections, like Brand, Division and District added. I tried to change the users access at the business level to District Manager/ Restricted, but this report still produces all centres. With over 130 centres, m...
Guest over 2 years ago in SCW 2 Planned

Report to show an audit trail of all changes made to an autopay account.

We have no insight into who changes/edits parent autopay accounts. This has caused parents questioning certain charges going through. But we have no way to identify if the family changed their information or if an Admin changed it.
Guest about 5 years ago in SCW 1 Will Not Implement

Desktop Email Service Reporting Enhancements

Marketing wants to have the ability to view the historical data for the Email Service Provider page of the report to help them see historical trends in growth of adoption (to measure against adoption that shows after we add more marketing efforts)...
John Margheret over 2 years ago in Data Platform / Power BI Report 0