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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Enhanced Report

Management would like us to ask DCW to provide the capability to report on the total number of families that fall into each of the following non-standard enrollment types listed below and tie that reporting structure into the Enroll/Withdrawal rep...
Guest over 1 year ago in SCW 0

Ability to change status on leads

Have the ability to set the status when a lead comes thought, currently changes to active, would like to be able to set to pending
Guest over 1 year ago in SCW 0

Add Adjustment Reason Drop Downs On Third Party Reconciliation Screen

Establish a standard drop down list of adjustment reasons, to be required with all adjustments in the third party journal.
Guest over 1 year ago in SCW 1 Planned

Flag when a student has an IEP or 504 plan or medications

We would like notification and maybe a flag on an account has an IEP, 504 plan or medications. We need to know ASAP so we can meet the needs of our students.
Guest almost 3 years ago in SCW 0

Ability for scheduled reports to run for date range, current billing period etc

Unable to run scheduled reports by current billing period, and/or date range
Melissa Winterborne over 1 year ago in SCW 1 Already exists

Allow parents to manage parent managed schedules from the connect app.

When parents try to use the website from their phone they have scheduling issues and it is frustrating. If they could use the app to schedule it would be so helpful. Also if they can register on the app it makes sense to have them schedule on the ...
Guest over 4 years ago in SCW 1 Will not implement

Connect Portal - Make Payment tile show if family has credit on their account (or somewhere on main page without having to click in anywhere)

Families will know they have an available credit immediately upon entering the Portal - either by showing on the make payment tile or somewhere else on the home page. Client does understand that you can click on the statement tile to see if there ...
Guest over 4 years ago in SCW 0 Will not implement

Full refunds through the gateway portal

Parents will be able to see their full refund, rather then putting together amounts that will add up to the total refund.
Guest over 4 years ago in SCW 0 Will not implement

Make Payment Information Deactivate with withdrawal

When a termination date is entered, it automatically changes the payment on the auto tab to deactive.
Guest over 4 years ago in SCW 1

Difficulty identifying families with same name when entering payments in payment journal

Right now, if families have the same last name, there is no identifying information available on the payments journal screen except their current balance which does not always make it possible to identify the proper family who is paying.
Guest over 4 years ago in SCW 0 Will not implement