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Procare Desktop

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There should be a way to merge parent accounts when duplicates are made.

Instead of having to a delete duplicate account after manually entering the secondary accounts information, we should be able to just merge the information into a single account.
Tam Roberson over 1 year ago in Procare Desktop / Internal Facing 0

Standard Report Enhancement - Student Enrollment Analysis

Corporate Reports > Family Data > Tracking > Student Enrollment Analysis Customer would like for the report to sort by Region Code, then School Code within the System Configuration > Locations & Users > Regions & Schools win...
Jesse Hartman 10 months ago in Procare Desktop / Internal Facing 0

Special Charges/Credits included in batch billing box functions

Centers are not able to select special charge or special credit descriptions when applying contract or formula billing through batch billing function
Owen Carlson over 1 year ago in Procare Desktop / External 0

Help centers hire/build staff like how we help build enrollment

so I am running into a lot of centers who are struggling with hiring staff which I believe is a nation wide crisis. I just got off the phone with a lady who was explaining to me how they were putting too much time and money into hiring, where eith...
Barry Thomas-Balliett over 2 years ago in Procare Desktop / External 1 Unlikely to implement

MyProcare: Allow 3rd option for gender selection

On the MyProcare registration form, you can add a gender selection. However, there are only 2 options. Customers would like to see "prefer not to say" or "other" as a 3rd option. This would make the form more accessible and useful for centers.
Kami Lee over 2 years ago in Procare Desktop / External 0 Unlikely to implement

Allow Payment button in MyProcare to be turned off at the School level

Allow Payment button in MyProcare to be turned off at the School level. Currently the MyProcare button is either on or off for an entire IKN which disenfranchises our larger corporate accounts that want more granular control. Even a regional on/of...
John Michaels 11 months ago in Procare Desktop / Enterprise Support 0 Future consideration

Ability to use check in with separate monitor

The customer is using one computer and has two monitors. The customer wanted to be able to use a second monitor exclusively for Procare Desktop check-in and not have the other aspects of Desktop show there. Support said this is not a feature we cu...
Andrew Schreiber 11 months ago in Procare Desktop / External 0

MyProcare recover deleted families

Customer has requested an ability to 'recover' families who are accidentally deleted from the myprocare import screen (either new families or for reregistration). Currently user error forces customers to have parents fill out a new family sign up ...
Jesse Hartman 11 months ago in Procare Desktop / Enterprise Support 0 In Review

Add multiple tables to Data Viewer (user defined & Tracking)

Current functionality only enables users to run reports with tracking items OR user defined fields. Customers need to report using both. We need to add a data view tool that enables users to use report using multiple data tables.
Elliott Tarrant almost 2 years ago in Procare Desktop / Internal Facing 0

Add spell check for emailing parents

Customers would like to have spell check when composing emails to parents in Procare Desktop
Leanne Scope about 2 years ago in Procare Desktop / Internal Facing 0