I have staff receiving confidential declined parent payment notifications that have no business receiving this information. I also have NO control to change this. This puts our operation at risk for adversely sharing confidential client information.

We need ro reconcile transactions hitting our bank account agains Procare/TE Deposit Reports. When a trabsaction hitting our bank account is the result of adding/subtracting multiple Deposit Reports, then we have a very hard time to reconcile. Hav...

This would benefit parents whose children have transferred rooms during the day by allowing them to know right away which room to find their child in.

We would love to be able to use the Procare Engage staff clock-in through the Engage app, but we can not because the staff can only choose their classroom when clocking in through Procare Engage. In Procare Check-in we are able to set up grant and...

Please enable all relationships to sync over from the Procare Desktop to the Procare Online when running a Delta Sync. Currently, customers have to call in to get these relationships to sync as they usually require a full sync to sync over

A parent was trying to pay ahead, and they are not checking for their bill. They miscalculated their payment and received a late payment on the last week of the month. They would like to be able to see an anticipated monthly payment.

With the new manage payment screen a field needs to be added to show the date the new payment method was added. Also when they add an updated payment method the previous ones should fall off. This new screen has actually made more work for us.

It would be very helpful for us to have a way to mark multiple for one question when doing staff data entry. We had to manually enter data for quite a few families, but we noticed we can only click on one entry per question. In particular, we have...

Brightwheel has bank sync and customers are requesting something similar. https://help.mybrightwheel.com/en/articles/9456845-getting-started-with-expense-tracking "When we connect our bank account with ProCare, does it sync so we can categorize in...

We used to allow email notifications for zero invoices and because some customers complained their parents were complaining about the number of emails being sent, we disabled the ability to send zero invoices-despite the toggle that could have bee...