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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Remove the words emergency and alerts from text messaging box

Remove the words "emergency" and "alert" from the text messaging box that allows you to send SMS messages. This concerns centers and this center, in particular, never used this functionality bc they were concerned that they would worry parents - B...
Pam Littleton 30 days ago in Online Ideas Workspace / OL - Parent Messaging 0

Option to schedule any report

Customer would like the option to schedule any report - BAM 48609609
Pam Littleton 30 days ago in Online Ideas Workspace / OL - Reports 0

Option to add non Guardian User

Customer would like to add Engagement users who are not payers to see Student activities and Photos. This would be helpful in certain custody situations as well as if grandparents want access to activities and photos but should not have access to ...
Beth Carlin about 1 month ago in Online Ideas Workspace / OL - Permissions 0

Wording of a User groups and permission field should be changed to view only

Change requested by a large enterprise client. In desktops user groups and permissions, Under family data and accounting.20:Family Accounting functions >10: Modify Contract billing amount Should be changed to read view only. This change would e...
John Michaels about 1 month ago in Data Platform / Platform Improvements 0

User/School Permission for Show/Hide Charge Descriptions

Customer has schools on shared IKNThey want to allow users access to Charge / Credit Descriptions, but they want users to only be able to access and edit/hide for their own locations. If they have access to schools A and B, they can edit and hider...
Beth Carlin about 1 month ago in Procare Desktop / Internal Facing 1 In Review

Reporting for Lead Profile Fields

Customers need to be able to generate reports that show the details collected from registration forms. Currently, the Leads report does not include data from added lead profile fields.
Kelly Kohlhagen 5 months ago in Online Ideas Workspace / OL - Reports 1 Planned

Ability to Refund Families After 90 Days

Some customers need to be able to refund families when the payment was made longer than 90 days ago. A recently implemented center said that when a family leaves their center, they issue a refund check for their deposit amount and this is becoming...
Kelly Kohlhagen 6 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Provide Archive of Print Electronic Agreement

Customer would like access to previously completed Recurring Payment Forms. For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they fill...
Beth Carlin 6 months ago in Procare Desktop / Internal Facing 2 Will Not Implement

Revert Custom Field Listing

Client has chatted in regards to the order of their custom fields has changed, and would like to change it back. Up until yesterday, custom fields would show as Oldest to Newest, the newest being the last to be listed. This morning, they are now s...
Lauryn Swaney 9 months ago in Online Ideas Workspace / OL - School Settings 0

Staff Time Card/Attendance Sync

Many customers are needed the Staff time and attendance to sync between Family Engagement and Procare Desktop exactly like it does with the children. This would include SISO's using App with Pin or QR code synching to DT. This would also include S...
Elliott Tarrant about 2 years ago in Procare Desktop / Internal Facing 1 Planned