Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Allow parents to manage parent managed schedules from the connect app.

When parents try to use the website from their phone they have scheduling issues and it is frustrating. If they could use the app to schedule it would be so helpful. Also if they can register on the app it makes sense to have them schedule on the ...
Guest about 5 years ago in SCW 1 Will Not Implement

Connect Portal - Make Payment tile show if family has credit on their account (or somewhere on main page without having to click in anywhere)

Families will know they have an available credit immediately upon entering the Portal - either by showing on the make payment tile or somewhere else on the home page. Client does understand that you can click on the statement tile to see if there ...
Guest about 5 years ago in SCW 0 Will Not Implement

Full refunds through the gateway portal

Parents will be able to see their full refund, rather then putting together amounts that will add up to the total refund.
Guest about 5 years ago in SCW 0 Will Not Implement

Difficulty identifying families with same name when entering payments in payment journal

Right now, if families have the same last name, there is no identifying information available on the payments journal screen except their current balance which does not always make it possible to identify the proper family who is paying.
Guest over 5 years ago in SCW 0 Will Not Implement

When approving a waitlist or registration - have system take you to the account

Currently have to remember name you just approved from the waitlist or registration to navigate to the account to finish processing.
Guest over 5 years ago in SCW 1 Will Not Implement

Allow Initial Start Date at Semester Level

In spring of each school year, we open registration for the following school year. This means that once the next school year is open, parents can register for the current year or following year. For the current year, we have perimeters in place to...
Guest over 5 years ago in SCW 1 Will Not Implement

Integration with Resonate CX Software

Resonate is a customer/employee experience platform for ECE centers; it allows them to collect feedback from their families at regular intervals and analyzes the feedback they are receiving to help run their centers more effectively
Shanon Janczak almost 2 years ago in Procare Desktop / External 0 Will Not Implement

Ability for parents to pull attendance information for previous year

Currently, there is no way for parents to access attendance information for the previous year. Admin/staff have to go to the child record, click on the More tab-Attendance and pull attendance information individually by child. We then have to char...
Guest over 5 years ago in SCW 0 Will Not Implement

Add prompt for required document checklist uploads

Document checklist uploads were recently added - It appears that this feature does not currently have an option to prompt parent if they are missing a required document type. Are we able to add in a pop-up notification, similar to the re-confirmat...
Kristina Gass over 5 years ago in SCW 0 Will Not Implement

Multiple Discount descriptions on a child

We offer multiple discounts to families & Promo rates to families. We are not able assign different discount types or additional promo discounts. This will allow us to report discounts being used accurately. We were able to have multiple disco...
Guest over 5 years ago in SCW 1 Will Not Implement