The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Staff have to speak to me (owner/director) to put in their PTO or appointment requests. I have to manually adjust their shifts accordingly. If they were able to add in days they are unavailable on the app themselves and then it shows when I go in ...
I usually pull the information of POS's from the main page of tuitionexpress.com, however, with the service being discontinued, pulling that information into an excel spreadsheet from the new Procare forms is very difficult.
Client has chatted in regards to the order of their custom fields has changed, and would like to change it back. Up until yesterday, custom fields would show as Oldest to Newest, the newest being the last to be listed. This morning, they are now s...
Centers currently lack the ability to properly reconcile from transaction to settlement using our currently reporting. While approximation can be done it is hard to know what specific transaction belongs to which deposit using the BAR, or BAR with...
Some customers need to be able to refund families when the payment was made longer than 90 days ago. A recently implemented center said that when a family leaves their center, they issue a refund check for their deposit amount and this is becoming...
Customer would like access to previously completed Recurring Payment Forms. For example, if a Chargeback is submitted, but it was in regards to the 2nd to last card where they filled out the electronic form and not the current card where they fill...
Procare Online could benefit from having greater security during onboarding. Currently, when implementations creates accounts, we need to set customers up with a password and there is no requirement for customers to change it. It would be ideal of...
Customers need to be able to generate reports that show the details collected from registration forms. Currently, the Leads report does not include data from added lead profile fields.
Dear Procare, I hope this message finds you well. We are reaching out to follow up on accessibility testing conducted on your product, Procare, which has historically been used by Clark College. As a higher education institution in Washington Stat...
2
Will Not Implement
