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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Leads being discontinued

If you're going to get rid of leads, how are we still going to keep track of our interested families? What is the workaround?
Guest about 1 month ago in Desktop User Suggestions 0

Date range for Balance Due Report

A date range for the balance due report would be beneficial.
Mike Mercer about 1 month ago in SCW 0

MESSAGE WINDOW - Cancel/Edit any processing fees Message - After Cancelling/Modifying batch

When centers cancel or modify a batch, it would be helpful if the system would remind the current user cancelling/modifying the batch, to cancel/modify any card processing fees if the center is surcharging. This would help remind clients to cancel...
Javier Madera 8 months ago in Procare Desktop 1 Will Not Implement

Email Address Updates

Currently, if a parent or staff updates their email address and was already signed up, they need to reach out to Support to update the user record in QueenBee. It would reduce support volume and be a better user experience if updates to the Carer ...
Shannon Nowak 10 months ago in Online Ideas Workspace / OL - Student Data 0 Future consideration

Field Trip Sign up/Registration

Parents should be able to give consent for a child to attend specific trips through the app or My Procare. Just like the re registration click on the child you would like to register and be able to pay for the trip.
Guest 5 months ago in Desktop User Suggestions 0

Include a hard stop where parents are not able to sign child in if they are not scheduled for that day.

If Jane Doe is not signed up to attend on 7/22, and her parents try to sign her in on the app, a message should pop up that they are unable to do so because their child is not signed up for school that day. If a child is only enrolled for Mondays,...
Guest about 1 month ago in Desktop User Suggestions 0

Add away to have a time range in Data Viewer (Account Info-Tracking)

I'd love to be able to produce a report of how families heard about us (we include a question on app) and have a time range when the applications can in.
Guest about 1 month ago in Desktop User Suggestions 0

Be able to report on Payment Method used for a payment

Currently there is not a way to report on which payment method was used for which payment.Customer would like to be able to report on which payment method was used for each payment.In Procare online, it shows direclty on the Ledger.
Beth Carlin about 1 month ago in Desktop User Suggestions 0

Add option to set "As of Date" when processing Tuition Express Batch

Customer bills into the future. They also set up future discounts to families.As the system runs now, in order to not overbill families, they need to be very particilar about their Payer Maximum amount, or set manual calendar reminders to either a...
Beth Carlin about 1 month ago in Desktop User Suggestions 0

Documents

I need to be able to give people access to view documents only, without the ability to delete or add.
Guest about 1 month ago in Desktop User Suggestions 0