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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Change descriptor of ACH refund on merchant statements

When ACH refunds are initiated, the descriptor on the customer merchant statement comes through as "AC-PPD-Credit On Us" which is a odd and somewhat confusing descriptor and we would like this changed to "ACH Refunds" as this will be far more clea...
Nick Sarbaum over 1 year ago in Tuition Express / Operational Efficiency 0 Planned

Filters should NOT reset when log out

Recently, after an update I believe, the filters I choose go away everytime I log out of the software. It should NOT reset unless I tell it too. Now I have to do the filter to enrolled students only EVERYTIME I log in.
Guest 3 months ago in Desktop User Suggestions 0

Aging Report - Show if the account has an active Tuition Express account

The customer would like the Aging Report to show the Tuition Express Account. They currently use these 2 Aging Reports 1) Account Aging and 2) Account Aging w/Tracking. More specifically, they requested a custom aging report and would like this re...
Beth Carlin 3 months ago in Procare Desktop / Enterprise Support 2 In Review

Account Aging Report with tracking that includes children's names

The customer would like a way to generate an account aging report with tracking that includes children's names. It would assist their school-age division, which is organized into districts and multiple school locations in Procare. These locations ...
Beth Carlin 3 months ago in Procare Desktop / Enterprise Support 2 In Review

Agency Version of Primary Accounts @ 30 Day Aging - Details

Kama'aina Kids (BAM: 10859000) would like an Agency Version of the Primary Accounts @ 30 Day Aging - Details Location: Corporate Reports > Standard Reports > Family Accounting > Account Aging
Beth Carlin about 2 months ago in Procare Desktop / Internal Facing 0 Unlikely to implement

KES: increase max allowed code numbers from 512 to at least a count of 1,999 . Procare DT Hardware product (Keyless Entry System)

Please add more details Required V2 KES, very large centers are hitting a wall, their current family/employee count exceeds the capacity of codes the V2 KES can handle. From two unrelated center calls it seems to max out at about 512 codes. The l...
Mark Boicey about 2 months ago in Procare Desktop / External 1 In Review

Payments Online using Checking or Savings Accounts

Do you foresee users being able to make a pyment online with a checking or savings account???????
Guest 3 months ago in Desktop User Suggestions 0

SCW - Additional information displayed on Regsitration Tile

It would be beneficial to clients to be able to see the current ratio as well as the room the children requested within the line on the registration tile. As it is right now, the client would need to constantly pull a report or check the semester ...
Courtney Masters over 1 year ago in SCW 0

2.) A report that you enter a date range and it will print each pay stub

a report that you enter a date range and it will print each pay stub. This would include hours, gross, each withholding, net. Needed when state audits them.
Austin Branham 3 months ago in Procare Desktop / External 0 Future consideration

CRM Payments to show in Billing Account ledger

Centers need to be able to see CRM payments in the family account ledger and the student account ledger so that they will know it is part of the end-of-the-year tax statement for families. Centers aren't sure if they need to create an invoice to r...
Kelli Boreson 5 months ago in Online Ideas Workspace / OL - Billing & Accounting 0