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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Parent messaging

Being able to choose a teacher or two that do not need messages approved before being sent vs the all staff or no staff option that we have now.
Guest 4 months ago in Desktop User Suggestions 0

Allow Desktop to Surcharge a Percentage and a Flat Amount

Both Procare Online and SchoolcareWorks allow customers to surcharge a percentage and a flat amount.
Zachary Keith 6 months ago in Procare Desktop / External 0

Autopay for Desktop

Allow Desktop customers to set a schedule for Batch Processing to automatically pull payments without running the function every day/week/month/quarter.
Zachary Keith 6 months ago in Procare Desktop / External 0

Fix ACH Payment Posting on FE so that centers can utilize the feature

ACH is not currently being enabled as a payment option on FE, as payment posting is inconsistent. ACH Returns and refunds also cause issues when posting to Desktop.
Zachary Keith 6 months ago in Procare Desktop / External 0

Child Schedule and FTE numbers in Data Viewer

Little Sprouts reported that they regularly export Data Views for administrative and analytics purposes, and would love to see a table that contained child schedule with FTE calculations as an option. There has also been a fair number of other Ent...
Jesse Hartman 4 months ago in Procare Desktop / Enterprise Support 1 In Review

link the child information user field with the accounts user field when entering in the information

It would be very helpful when entering the child information on the user field with the accounts user field for the same tag line item. For example, we have a field for parent occupation in both the child and account area. Entering in one area and...
Guest about 2 months ago in Desktop User Suggestions 0

Desktop / Engage Single Sign-On (SSO)

Customer is looking to use SSO for Desktop and Engagement Functionality.
Beth Carlin about 2 months ago in Procare Desktop / Internal Facing 1 Future consideration

Integration for QuickBooks Online

Procare Desktop currently offers an integration with the non-SaaS version of Quickbooks, but this version of the software is being phased out by Intuit. There is a need for an integration with the QuickBooks Online platform which is replacing the ...
Jesse Hartman 9 months ago in Procare Desktop / External 0

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin almost 2 years ago in Procare Desktop / Internal Facing 1 Future consideration

Faster Document Sending (Documents feature in Online/Engagement)

There is a lag of 1+ hours between a customer sending a Document and it being received by the recipient. It would be helpful if the Document was sent quicker. This has been brought up previously but currently BAM 90274094 is requesting this.
Kelly Kohlhagen 6 months ago in Online Ideas Workspace / OL - Documents 0