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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Procare Office Chat Feature

We love the new office chat feature for admin-to-family messages; however, we do have a few suggestions for improvement. On the parent messaging screen, the back button is now gone. It only has the Office Chat and the Classroom Chat. It makes navi...
Guest about 2 months ago in Desktop User Suggestions 0

Messaging

We do not like the new Office Chat feature...parents are sending messages through that and the staff is not seeing the message and we do not want all the staff to be admin. I am not sure why this was added and would love to see it removed.
Guest about 2 months ago in Desktop User Suggestions 0

Roll Call for Multiple Classrooms

Customize roll call report to include multiple classrooms on one sheet.
Guest about 2 months ago in Desktop User Suggestions 0

staff timecard transfer from online to desktop

automatically transferring staff timecards from online to the desktop version
Guest about 2 months ago in Desktop User Suggestions 0

Allow batch work history status changes

For children, many of our centers use Batch Enrollment status not only at school year change but during implementation after they've entered or imported their data. It's such a helpful tool. However, the same functionality doesn't exist for staff ...
Courtney Iversen almost 2 years ago in Procare Desktop / External 3 Will Not Implement

Have debit cards decline a transaction instead of allowing a partial approval

Currently, our system allows partial approval when a parent makes a payment with a debit card. This means that if a parent submits a payment of $100 but only has $10 in their account instead of declining the transaction for insufficient funds. The...
Johnny Colvin 11 months ago in TE Transactions / Operational Efficiency 0 Already exists

Have Auto Pay work in the procare app for parents

many parents thought they signed up for the auto pay feature, just to find out it isn't working. Is there a reason? Since we at the school don't have the parent app, I don't see where it is. This has been requested by a lot of our parents.
Guest about 2 months ago in Desktop User Suggestions 0

Feature Request: Program Report Option for ProCare Online

We would like to be able to run a report by program
Guest about 2 months ago in Desktop User Suggestions 0

Bulk adjust billing plans (Desktop can do this)

BAM 12414000 - Bulk adjust billing plans (Desktop can do this)
Pam Littleton about 2 months ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Auto-populate or memorize previously added physicians (Desktop can do this)

BAM 12414000 - Auto-populate or memorize previously added physicians (Desktop can do this)
Pam Littleton about 2 months ago in Online Ideas Workspace / OL - Student Data 0 Needs More Information