Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Share feedback 3

All ideas

Showing 1059

All payment declines should show on the Ledger - Desktop

Currently, not all payments show in Desktop.This can be due to a POS Transaction being run and being automatically declined, a parent payment being declined due to insufficient funds, etc. This leads to confusion between parents and staff and also...
Beth Carlin almost 2 years ago in Procare Desktop / Internal Facing 1 Future consideration

Ability to customize recurring payment digital request wording

When the recurring payment digital form is sent out, it says to reach out if they received the message in error or didn't request a change, but it isn't clear who to reach out to. Customer would like the option to add their school email address or...
Shelby Hansen over 1 year ago in Procare Desktop 0 Planned

link the child information user field with the accounts user field when entering in the information

It would be very helpful when entering the child information on the user field with the accounts user field for the same tag line item. For example, we have a field for parent occupation in both the child and account area. Entering in one area and...
Guest about 2 months ago in Desktop User Suggestions 0

Desktop / Engage Single Sign-On (SSO)

Customer is looking to use SSO for Desktop and Engagement Functionality.
Beth Carlin about 2 months ago in Procare Desktop / Internal Facing 1 Future consideration

Faster Document Sending (Documents feature in Online/Engagement)

There is a lag of 1+ hours between a customer sending a Document and it being received by the recipient. It would be helpful if the Document was sent quicker. This has been brought up previously but currently BAM 90274094 is requesting this.
Kelly Kohlhagen 6 months ago in Online Ideas Workspace / OL - Documents 0

Increase field length of Child Name in the Customer Statements

In the Standard Customer Statement, the length of the field in the header for the Child Name is too short. The name is being truncated by the placement of the Primary Classroom next to it. We have a parent who says this will compromise submission ...
Guest about 2 months ago in Desktop User Suggestions 0

SCW - Children only being displayed in one tile (Registration/Waitlist)

When a child is registering new and they are put on a waitlist, they are reflected in both the registration tile and the waitlist tile. This confuses the client when accepting registrations from the registration tile as they may not be aware that ...
Courtney Masters over 1 year ago in SCW 0

SCW - Ability to re-order extra program questions

Customers who use SCW for onboarding often require robust enrollment and registration features. Due to the diverse markets, demographics, and geographical areas in which we operate, the ability to incorporate custom questions, which may be specifi...
Dilan Roopan over 1 year ago in SCW 0

SCW - Waitlist Email Template - Not connected to leads

Clients are in need of an email template that can be established anytime a child is moved to a waitlist (outside of leads), whether it be after a certain capacity is reached or if the room is on a Waitlist from the beginning. This has been an obst...
Courtney Masters over 1 year ago in SCW 1

Tuition Express Reconciliation report

Schoolcareworks has a reconciliation report built into the software which is significantly easier to utilize than a manual reconciliation using Procare deposit reports and a combination of Bank account activity, TE batch, and POS reports to comple...
Nick Sarbaum over 1 year ago in Tuition Express / Operational Efficiency 0