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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Registration Automation

The center does not want to have to approve each registrant and wants families to receive an automatic email when they register. BAM 68095523 requested this.
Kelly Kohlhagen 3 months ago in Online Ideas Workspace / OL - Enrollment 1

Attendance Sheets Batch for Agency Families

Each week, I have to send out attendance sheets for agency families to sign before I can bill the agency. It would be a huge time saver if I could send these out in a batch, to be sent individually to each agency family (itemized so I can select t...
Guest about 2 months ago in Desktop User Suggestions 0

Family and staff email addresses populate when sending reports

When sending reports to families or staff, I have to copy and paste email addresses. It would be a huge time saver if the main email address on each account could populate in the email. (For example, attendance or billing reports and payroll repor...
Guest about 2 months ago in Desktop User Suggestions 0

Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 3 months ago in Procare Desktop / Internal Facing 3 Needs More Information

Classroom schedule cap based on classroom maximum

Despite being able to set classroom maximums, Procare will allow you to schedule as many children in that classroom with no warning that you're above the maximum in real time. For centers that allow their parents to have flexible schedules (drop i...
Courtney Iversen over 1 year ago in Procare Desktop / External 4 Needs More Information

Back-Date payments

When parents pay with cash or checks, they don't always get posted on the same day due to workflow at the centers. In some cases, like schools and rec centers, payments don't always go directly to the program director. They may go to the accountin...
Guest almost 4 years ago in Online Ideas Workspace 5

Registration - Gender

The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Guest about 4 years ago in SCW 3

Report for Daily Activities

Many customers want to generate reports for daily activities. This is needed for when they have to share information with individuals outside of their staff, such as licensing or court orders. This is also useful for customers switching from OL to...
Kelly Kohlhagen 5 months ago in Online Ideas Workspace / OL - Reports 1

When a Third Party Contract Expires, Have SCW Automatically Uncheck the Subsidy Sponsor Box On PRA

Currently if a Third Party Contract expires, the Sponsor box on the child's PRA stays checked. When this happens it's causing a billing issue regarding discounts. The discount will calculate correctly on the Combined Ledger, but the discount is no...
Kevin Vergel-De-Dios 3 months ago in SCW 0

Customer needs ability to collect registration and deposit upon registration

There is currently not a solution for this. We do provide a work around, but it causes extra work to add credits to the ledger.
Chasity Dorsey about 2 years ago in SCW 1