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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Sync the staff timecards through the app and desktop just like you do with the students.

This is beneficial for the staff to check in/out through the app, which is much simpler and more successful than checking in/out through the desktop. Admin uses the desktop to enter any other situations (Sick, Holiday, PTO, etc.) but it doesn't sh...
Guest 4 months ago in Desktop User Suggestions 0

Add instructions for registering for TuitionExpress.com and TE ID to monthly merchant statement emails

Every month Support handles hundreds of calls from TE customers asking how they can access their monthly merchant statements and need instructions for registering for TuitionExpress.com. We can mitigate this substantial volume by including languag...
Bennett Wright over 2 years ago in Tuition Express / Operational Efficiency 1 Will not implement

DC03 - Also remove Unassigned People

During a DC03 the unassigned people are not removed. So when a customer goes to add in families there is a huge list of accounts that are saved under unsigned. This causes a lot of confusion since they are doing a DC03 to start with a clean databa...
Chanel Carrigan almost 2 years ago in Procare Desktop / Internal Facing 3 Already exists

We need a waitlist function

It's silly that it isn't already available.
Guest 2 months ago in Desktop User Suggestions 0

History tracking enhancement

Update history tracking to include creation of new ApplicationCenter records, not just updates.
Jacob Hunsicker 2 months ago in Tuition Express / Procare Cust Support / Reduce Resources to support TE 0

Closed status Maintenance restrictions

Update Maintenance to either: a) not update the center status from 940-Closed or b) do not sent maintenance if the center status is 940-Closed
Jacob Hunsicker 2 months ago in Tuition Express / Procare Boarding / Procare Cust Support / Reduce Resources to support TE 0

Notification for a Observation/ Milestone

I spoke with Angie, she is a Education Trainer at Primrose Corporate. Angie has been speaking with some Primrose owners and a request that she has received is for a indicator or notification option associated with observations. Owners and their st...
Lexi Hueseman 2 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Monthly columns on financial reports

Hello, I am a financial professional who recently joined Ardent in the CFO role. I have a suggestion that I believe would be helpful for many many of your clients looking to produce financial reports from your system. I really like the layout of t...
Guest 2 months ago in Desktop User Suggestions 0

Adding refund option to drop down list to correct YTD totals so families tax receipts are correct!

Your system only allows full refunds of ACH transfers. We only accept cash or check payments as we had problems with Tuition Express adjusting payments due to NSF and our account records. So we had to cancel that feature! Often there are individua...
Guest 2 months ago in Desktop User Suggestions 0

Scheduled Restricted Access on Door System

I believe that it would be beneficial to be able to set parameters on when parents are able to enter the building using their fingerprint. Parents are able to enter the building whenever they please. We are trying to up our security measures, but ...
Guest 2 months ago in Desktop User Suggestions 0