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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Rename Communication Tab in Family Portal

Users can feel misled when looking at the Communication tab in the family portal as is. Naturally, they would expect to see historical emails stored on that tab or announcements since it is labeled as Communication. Right now that tab is meant for...
Robert Skylis 4 months ago in SCW 0 Future consideration

Report for Daily Activities

Many customers want to generate reports for daily activities. This is needed for when they have to share information with individuals outside of their staff, such as licensing or court orders. This is also useful for customers switching from OL to...
Kelly Kohlhagen 8 months ago in Online Ideas Workspace / OL - Reports 1 Future consideration

Save email templates in email account statements feature

Centers send account statements on a weekly or monthly basis and have to retype their message every single time. Many centers have asked if we can save templates in there. A simple, yet delightful, add for our customers.
Courtney Iversen about 1 year ago in Procare Desktop / External 0 In Review

Tuition Express complaint

The new Tuition Express is so full of flaws, it's just terrible. I keep waiting for all the bugs to be fixed, but it's been a while now, why is it taking so long? I've been told numerous times by cust service reps that one of the reasons for the c...
Guest 2 months ago in Desktop User Suggestions 0

Add Multiple Milestones to an Account

BAM 25203732 wants milestones from multiple states so he can get "the best" milestones. He is Montessori and wanted both Montessori and other state milestones added at once to his account.
Kelly Kohlhagen 2 months ago in Online Ideas Workspace / OL - Lesson Plans & Assessments 0

Allow html feature across the platform for more integrations and customizations

- Messaging: html feature only available with newsletters, not in messaging, wants messaging to have an html editor too - Documents: can only upload pdf, wants those more customizable and wants to add spots for a signature and see on his end what ...
Kelly Kohlhagen 2 months ago in Online Ideas Workspace / Other 0

Centralized Billing Enhancements

Customer would like an easier way to setup and manage Billing Boxes in order to facilitate more efficient centralized billing. A way to review, edit, and save billing box item amounts in one window, with the items grouped by account and then child...
Jesse Hartman 2 months ago in Procare Desktop / Enterprise Support 1 In Review

Email list / report

It would be nice to be able to print a list of just the email addresses for parents as well as be able to copy and paste it without it taking you to a new emsil when you try to copy the email address
Guest 2 months ago in Desktop User Suggestions 0

Scheduling Option for Messages & Activities

This would be useful for both administrators and teachers to be able to schedule a message/activity to post at a certain time of a day. For example, am administrator may want to schedule a message reminder for parents to attend an event that they ...
Guest 2 months ago in Desktop User Suggestions 0

Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 7 months ago in Procare Desktop / Internal Facing 3 Needs More Information