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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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SCW - Clients need the ability to either pull a report or a PDF file of the registration confirmation questions

SCW - Clients need the ability to either pull a report or a PDF file of the registration confirmation questions that the families have marked that they read/agreed to during the registration process. Many schools need this as a licensing requireme...
Courtney Masters about 2 years ago in SCW 1 Future consideration

2 primary payers on one account (TE)

Hi, Is it possible to have a Tuition Express for each primary payer in one account. It is rare that we have to have 2 separate accounts for families due to disagreements. It is more common for us to have 2 separate payers within 1 account. Some fa...
Guest 2 months ago in Desktop User Suggestions 0

Misleading word on the Automated Payment Processing form

Hi, there are 2 sections on The TE payment form, Credit Card and Bank Account. Under the credit card section it asks for the account number instead of the card number. Parents are putting their bank account number instead of their card number. Is ...
Guest 2 months ago in Desktop User Suggestions 0

Registration Automation

The center does not want to have to approve each registrant and wants families to receive an automatic email when they register. BAM 68095523 requested this.
Kelly Kohlhagen 4 months ago in Online Ideas Workspace / OL - Enrollment 1 Future consideration

Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 4 months ago in Procare Desktop / Internal Facing 3 Needs More Information

Change descriptor of ACH refund on merchant statements

When ACH refunds are initiated, the descriptor on the customer merchant statement comes through as "AC-PPD-Credit On Us" which is a odd and somewhat confusing descriptor and we would like this changed to "ACH Refunds" as this will be far more clea...
Nick Sarbaum almost 2 years ago in TE Transactions / Operational Efficiency 0 Planned

Batch Late Payment Fee

It's super important for center's to easily assess a late payment fee to all parents who still owe a balance as of a certain date or day. Desktop has this, BrightWheel has it, and center's are asking for it on every call.
Guest over 3 years ago in Online Ideas Workspace / OL - Billing & Accounting 6 Future consideration

Procare Desktop integration with CRM

It would be very helpful to have the following feature: Simple Procare API, which we can invoke to transfer our lead information from our CRM system to Procare Desktop (Cloud).
Guest 2 months ago in Desktop User Suggestions 0

More Comprehensive Financial Reporting (Tuition Express)

Tuition Express has many reports (a couple that don't even work), but none of them gives all the information we need to properly disburse payments in one place. An exportable report that includes all of this information would be most helpful: Tran...
Guest 2 months ago in Desktop User Suggestions 0

add teacher schedule and newsletter to app

BAM 52082207 - Customer wants the same features on the app as she has on the website, since she uses the app the most - for example, teacher schedule and newsletters
Pam Littleton 2 months ago in Online Ideas Workspace / Other 0