Procare Solutions Internal Ideas Portal
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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Materials List

Customer would like to see a way for staff to signal to parents that they are in need of, or running short on particular items such as diapers, formula, etc.
Jesse Hartman 2 months ago in Online Ideas Workspace / OL - Parent Messaging 0

Additional permission options for Corp TE Reports in Desktop

Endeavor would like to see a permission for Corp TE reports that they can grant lower level User Groups as needed.
Jesse Hartman 2 months ago in TE Transactions / Operational Efficiency 1 Already exists

Additional Chargeback report

Customer would like to see a variation of the existing Chargeback Summary report that makes it easier for them to find chargebacks that are occurring. They would love to see a report that shows all outstanding chargebacks, and when the chargeback ...
Jesse Hartman 2 months ago in TE Transactions / Operational Efficiency 0 Future consideration

Custom report for select descriptions

-Customer Funded Queue- Customer is requesting a report be built with: Identical report parameters as the 'Selective Charge/Credit Summary' (FA_SelectiveAnnualStatement01) The report would ideally reference an enhancement that is documented in a s...
Jesse Hartman 2 months ago in Procare Desktop / Internal Facing 0 In Review

Dropdown menu for children on the ledger

-Customer funded queue- Customer is asking for a dropdown menu within the ledger screen that contains the children who are associated with the account. They wish to do this in order to link a child to a transaction without using a text description...
Jesse Hartman 2 months ago in Procare Desktop / Internal Facing 1 In Review

Change descriptor of ACH refund on merchant statements

When ACH refunds are initiated, the descriptor on the customer merchant statement comes through as "AC-PPD-Credit On Us" which is a odd and somewhat confusing descriptor and we would like this changed to "ACH Refunds" as this will be far more clea...
Nick Sarbaum almost 2 years ago in TE Transactions / Operational Efficiency 0 Planned

SCW - Additional information displayed on Regsitration Tile

It would be beneficial to clients to be able to see the current ratio as well as the room the children requested within the line on the registration tile. As it is right now, the client would need to constantly pull a report or check the semester ...
Courtney Masters almost 2 years ago in SCW 0 Future consideration

Batch Late Payment Fee

It's super important for center's to easily assess a late payment fee to all parents who still owe a balance as of a certain date or day. Desktop has this, BrightWheel has it, and center's are asking for it on every call.
Guest over 3 years ago in Online Ideas Workspace / OL - Billing & Accounting 6 Future consideration

Make Sync errors button persistent in Engagement

The sync error button does not seem to stay after viewing it. Please make this button always appears as it helps customer determine why a sync error occurred
Gregory Wilson 4 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0

Update procare so it can be installed on a tablet with an Arm Processor

Its unacceptable that Procare desktop cannot be downloaded on a tablet with an arm processor. I have to now decide to spend another $1295 for a procare "computer" that can only run that program. Abandon the use of the door strike which is already ...
Guest 7 months ago in Desktop User Suggestions 0