Procare Solutions Internal Ideas Portal
ADD A NEW IDEA

Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
Share feedback 3

All ideas

Showing 1784

CRM Payments to show in Billing Account ledger

Centers need to be able to see CRM payments in the family account ledger and the student account ledger so that they will know it is part of the end-of-the-year tax statement for families. Centers aren't sure if they need to create an invoice to r...
Kelli Boreson about 1 year ago in Online Ideas Workspace / OL - Billing & Accounting 0 Future consideration

Message approval notification

Client would like to see notifications when there is a message to approve and also notify the staff when their messages are approved.
Guest about 4 years ago in Online Ideas Workspace / OL - Notifications / OL - Staff Messaging 1

Activity info to parents

I would like an option to not notify parents of everything throughout the day and instead send an end of the day report. I would like to just approve pictures to send those home during the day. You need to give the center the control of what is se...
Guest 2 months ago in Desktop User Suggestions 0

Add User Tracking on New Family Registration Pages

Douglas County School District had a family create a new family account back in May 2025 but somehow they registered for base registration at two separate locations. Unfortunately, we do not currently have any tracking available to prove exactly w...
Robert Skylis 2 months ago in SCW 0

MESSAGES READ NOTICE

Please can you make it possible for us to view our messages are read. We need to see that a parent it getting and reading messages. I cannot express how IMPORTANT THIS FEATURE would be.
Guest 4 months ago in Desktop User Suggestions 0

Additional Chargeback report

Customer would like to see a variation of the existing Chargeback Summary report that makes it easier for them to find chargebacks that are occurring. They would love to see a report that shows all outstanding chargebacks, and when the chargeback ...
Jesse Hartman 4 months ago in TE Transactions / Operational Efficiency 0 Future consideration

ACH Refunds

Allow for centers to refund via ACH
Ali Knapp 11 months ago in TE Transactions / Center Daily Tasks 0

Batch Late Payment Fee

It's super important for center's to easily assess a late payment fee to all parents who still owe a balance as of a certain date or day. Desktop has this, BrightWheel has it, and center's are asking for it on every call.
Guest almost 4 years ago in Online Ideas Workspace / OL - Billing & Accounting 6 Future consideration

make Allergies field on registration form editable

Customer wants to be able to make this field required and currently cannot do that.
Debbie Scarlett Foster about 1 year ago in Online Ideas Workspace / Other 2 Already exists

Payment Hardware for Procare Online

Customers want an in-person solution for accepting POS Card Payments. The current solution is cumbersome and awkward compared to the standard payment experience we all know in today's society. Procare Desktop offers Card Readers and Check-In Stati...
Zachary Keith about 1 year ago in Online Ideas Workspace / Tuition Express/Payments 0