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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Link Siblings on Registration Forms

When a parent selects the 'Add a Child' option on a registration form, they are given the ability to submit information for all their children at once. The registrations then appear separate within the Leads section (one registration per child). H...
Meagan Haas 2 months ago in Online Ideas Workspace / OL - Enrollment / OL - Leads 1 Future consideration

Filter by tracking in the Weekly FTE Report by Classroom Report

Customer would like to be able to filter by tracking items in the FTE Report. Weekly FTE Report by Classroom, found in Family Data & Accounting > Reports > Standard Reports Family Data > Classroom Schedule. For example, they have trac...
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 0 Future consideration

Once the Corporate FTE report exists, add the ability to filter by Tracking items.

Customer was pleased to hear there would soon be a Corporate version of the FTE Report.Once it exists, they would like it to include the ability to filter by tracking items. For example, they have tracking items for subsidy and private payers and ...
Beth Carlin 2 months ago in Procare Desktop / Internal Facing 0 Future consideration

Make Sync errors button persistent in Engagement

The sync error button does not seem to stay after viewing it. Please make this button always appears as it helps customer determine why a sync error occurred
Gregory Wilson 4 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0

Change descriptor of ACH refund on merchant statements

When ACH refunds are initiated, the descriptor on the customer merchant statement comes through as "AC-PPD-Credit On Us" which is a odd and somewhat confusing descriptor and we would like this changed to "ACH Refunds" as this will be far more clea...
Nick Sarbaum over 1 year ago in TE Transactions / Operational Efficiency 0 Planned

SCW - Additional information displayed on Regsitration Tile

It would be beneficial to clients to be able to see the current ratio as well as the room the children requested within the line on the registration tile. As it is right now, the client would need to constantly pull a report or check the semester ...
Courtney Masters almost 2 years ago in SCW 0 Future consideration

Batch Late Payment Fee

It's super important for center's to easily assess a late payment fee to all parents who still owe a balance as of a certain date or day. Desktop has this, BrightWheel has it, and center's are asking for it on every call.
Guest over 3 years ago in Online Ideas Workspace / OL - Billing & Accounting 6 Future consideration

Update procare so it can be installed on a tablet with an Arm Processor

Its unacceptable that Procare desktop cannot be downloaded on a tablet with an arm processor. I have to now decide to spend another $1295 for a procare "computer" that can only run that program. Abandon the use of the door strike which is already ...
Guest 6 months ago in Desktop User Suggestions 0

Enrollment Over Time Reporting

Please add a report where you can pull enrollment data over time so trend can be visible. As of now if I want to see total enrollment, by the week, over the course of a year - I would have to pull 52 total reports from the child enrollment reports...
Guest 2 months ago in Desktop User Suggestions 0

AI-Assisted Message Proofing for Parent Communications

I recently heard an experience from a woman whose child attends a daycare center that uses our platform. She, along with all other parents, received a troubling message via the app from a center administrator addressing incidents of inappropriate ...
Genny Golden 2 months ago in Online Ideas Workspace / OL - Parent Messaging 0