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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Adding Recurring Payment Reports to match Billing Box Reports in Desktop

Customer would like Online Recurring Plan Reports that mirror the billing Box reports in DesktopFamily Data & Accounting > Standard Reports > Family Accounting > Billing Box This would assist in transitioning from Desktop to Online Ki...
Beth Carlin 6 months ago in Online Ideas Workspace / OL - Reports 1

Change descriptor of ACH refund on merchant statements

When ACH refunds are initiated, the descriptor on the customer merchant statement comes through as "AC-PPD-Credit On Us" which is a odd and somewhat confusing descriptor and we would like this changed to "ACH Refunds" as this will be far more clea...
Nick Sarbaum almost 2 years ago in TE Transactions / Operational Efficiency 0 Planned

Batch Late Payment Fee

It's super important for center's to easily assess a late payment fee to all parents who still owe a balance as of a certain date or day. Desktop has this, BrightWheel has it, and center's are asking for it on every call.
Guest over 3 years ago in Online Ideas Workspace / OL - Billing & Accounting 6 Future consideration

Accessibility Issues

Dear Procare, I hope this message finds you well. We are reaching out to follow up on accessibility testing conducted on your product, Procare, which has historically been used by Clark College. As a higher education institution in Washington Stat...
Guest 2 months ago in Desktop User Suggestions 0

Tips for teachers

I was wondering if you guys could add a feature on kind of like they do at the restaurants these days where the teachers can get a tip automatically on the parents sign in and out tablet or they're whenever they go to pay they can add $5 or a doll...
Guest 2 months ago in Desktop User Suggestions 0

Remove “Created by user in MyProcare” beside phone number

When a parent completes certain items online, the item has "Created by user in MyProcare" beside it and we would like that removed. it takes up unnecessary space on forms and we don't need it.
Guest 2 months ago in Desktop User Suggestions 0

Parent ability to see Newsletters in app

I think it would be very helpful if parents could see the newsletters the center sends out through the app. It would be more easily accessible and keep parents from missing the newsletter in a sea of other emails.
Guest 2 months ago in Desktop User Suggestions 0

MESSAGES READ NOTICE

Please can you make it possible for us to view our messages are read. We need to see that a parent it getting and reading messages. I cannot express how IMPORTANT THIS FEATURE would be.
Guest 2 months ago in Desktop User Suggestions 0

Printable Deposit Report

Clients often request a print friendly version of reports, particularly the deposit report. Most people want some type of slip that they can use when they bring cash/checks to the bank to support them in ensuring everything is accurate.
Guest almost 4 years ago in Online Ideas Workspace / OL - Reports 0 Already exists

Make Sync errors button persistent in Engagement

The sync error button does not seem to stay after viewing it. Please make this button always appears as it helps customer determine why a sync error occurred
Gregory Wilson 4 months ago in Online Ideas Workspace / OL (PE) - Procare Desktop Connection 0