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PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.
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Leads being discontinued

If you're going to get rid of leads, how are we still going to keep track of our interested families? What is the workaround?
Guest 2 months ago in Desktop User Suggestions 0

Date range for Balance Due Report

A date range for the balance due report would be beneficial.
Mike Mercer 2 months ago in SCW 0

Rename Communication Tab in Family Portal

Users can feel misled when looking at the Communication tab in the family portal as is. Naturally, they would expect to see historical emails stored on that tab or announcements since it is labeled as Communication. Right now that tab is meant for...
Robert Skylis 5 months ago in SCW 0 Future consideration

Myprocare Cache Busting - Force cookie refresh for all devices in regular periods

Myprocare.com regularly has issues with user logins and Hold That Pose errors related to invalid cookies. This is a frequent cause of Support calls and leads to a poor customer experience, especially because the service is primarily used by Parent...
Preston Holden 7 months ago in Procare Desktop / Internal Facing 3 Needs More Information

Include a hard stop where parents are not able to sign child in if they are not scheduled for that day.

If Jane Doe is not signed up to attend on 7/22, and her parents try to sign her in on the app, a message should pop up that they are unable to do so because their child is not signed up for school that day. If a child is only enrolled for Mondays,...
Guest 2 months ago in Desktop User Suggestions 0

Add away to have a time range in Data Viewer (Account Info-Tracking)

I'd love to be able to produce a report of how families heard about us (we include a question on app) and have a time range when the applications can in.
Guest 2 months ago in Desktop User Suggestions 0

Be able to report on Payment Method used for a payment

Currently there is not a way to report on which payment method was used for which payment.Customer would like to be able to report on which payment method was used for each payment.In Procare online, it shows direclty on the Ledger.
Beth Carlin 2 months ago in Desktop User Suggestions 0

Add option to set "As of Date" when processing Tuition Express Batch

Customer bills into the future. They also set up future discounts to families.As the system runs now, in order to not overbill families, they need to be very particilar about their Payer Maximum amount, or set manual calendar reminders to either a...
Beth Carlin 2 months ago in Desktop User Suggestions 0

Documents

I need to be able to give people access to view documents only, without the ability to delete or add.
Guest 2 months ago in Desktop User Suggestions 0

Printable Deposit Report

Clients often request a print friendly version of reports, particularly the deposit report. Most people want some type of slip that they can use when they bring cash/checks to the bank to support them in ensuring everything is accurate.
Guest about 4 years ago in Online Ideas Workspace / OL - Reports 0 Already exists