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Procare Solutions Internal Ideas Portal
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Pinned ideas

PINNED Registration - Gender
The gender identity field is limited as only "Male, Female, or Unassigned" can be selected at the time of registration. Some current clients and potential ones have expressed the need for the ability to list additional gender identities.

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Recurring payment notification

Once a parent signs up for recurring payment from the link we send through Procare, it would be beneficial for us to receive an automated email that the payer has signed the agreement. In this way, we can immediately print the agreement and store ...
Guest about 2 months ago in Desktop User Suggestions 0

Hide Pendo Advertisement of TE to Customers Outside of US

For customers outside of the US, they will need to use Stripe as their payment processor. A better customer experience would be to remove the pendo that advertises TE in the top right corner sinc ethey cannot use TE.
Kelly Kohlhagen 6 months ago in Online Ideas Workspace / OL - Billing & Accounting 0

Payment Hardware for Procare Online

Customers want an in-person solution for accepting POS Card Payments. The current solution is cumbersome and awkward compared to the standard payment experience we all know in today's society. Procare Desktop offers Card Readers and Check-In Stati...
Zachary Keith 10 months ago in Online Ideas Workspace / Tuition Express/Payments 0

Please consider ApplePay and AndroidPay

In this digital age, a lot of parents are inquiring about paying through the easy tap of their phones. We would love to be able to offer ApplePay and AndroidPay as an option.
Guest 2 months ago in Desktop User Suggestions 0

OT Calc for Twice Monthly Payroll

Since we have the option to configure the pay periods for Twice a Month, we should have the option to calculate OT for those pay periods, i.e. anything over 80 (or have the customer input the desired number) standard hours.
Erika Kreider 2 months ago in Desktop User Suggestions 0

Change descriptor of ACH refund on merchant statements

When ACH refunds are initiated, the descriptor on the customer merchant statement comes through as "AC-PPD-Credit On Us" which is a odd and somewhat confusing descriptor and we would like this changed to "ACH Refunds" as this will be far more clea...
Nick Sarbaum over 1 year ago in TE Transactions / Operational Efficiency 0 Planned

Attendance per Student Report

BAM 36727115 will most likely be using the Attendance per Student report every month and would like a SELECT ALL button to select all students rather than having to click children one by one.
Kelly Kohlhagen 4 months ago in Online Ideas Workspace / OL - Reports 1

SCW - Additional information displayed on Regsitration Tile

It would be beneficial to clients to be able to see the current ratio as well as the room the children requested within the line on the registration tile. As it is right now, the client would need to constantly pull a report or check the semester ...
Courtney Masters almost 2 years ago in SCW 0

Message approval notification

Client would like to see notifications when there is a message to approve and also notify the staff when their messages are approved.
Guest almost 4 years ago in Online Ideas Workspace 1

Procare Connect Parent App - Parents To Mark Child Absent

We would like the ability for parents to mark there child absent for the day through the Proare Parent App. Additionally for an extended period of time say that the child will be gone on vacation.
Guest 4 months ago in Desktop User Suggestions 0